I can not use my 6 month xbox live gold code

Ok i understand your answer, but that i want it's to use my live gold before subscribe to GPU.

Because after my 12 months live gold give me 4 months of GPU, if i can use it now , also it give me less than 12 month because the maximum is 36 months.

it's impossible to convert code 12 months live gold in 6 months or change code again other ??

Thanks to you and excuse me for bad english (french)

Hi AllegedPark9864,

Sorry to hear you are having issues redeeming a code. Have you tried other methods of redeeming provided at this site? If not, I would start there: http://support.xbox.com/en-US/billing/prepaid-codes/redeem-prepaid-codes

Let us know how it goes.

Problém is The problem is the 6 and 3 month gold codes, I got them from the store where I buy long. The codes are fine xbox approve but gold has not submitted it, and the codes can no longer be used
because I used them

So my regular subscription will just continue after the 6 months is up?

No. If you already had xbox live gold then when you add an xbox gamepass ultimate subscription (which includes Xbox live gold) it upgrades your existing Xbox live gold subscription to gamepass ultimate (hence why your gold subscription "disappeared")

So lets say for example before you added the gamepass ultimate subscription you had 6 months of xbox live gold left. When you added the 6 month gamepass code youd essentially now have 12 months of gamepass ultimate in this above example.

Yes depending you the code received it could extend your Gold membership by 3, 6 or 12 Months so long as it's an Xbox live gold code