I can not use code

Discus and support I can not use code in XBoX on Consoles to solve the problem; Good night I won a card 1 year code but I am not able to use it appears this phrase what I do? This code is not yet active. Contact the merchant to... Discussion in 'XBoX on Consoles' started by Alexcampos2, Dec 10, 2018.

  1. Alexcampos2
    Alexcampos2 Guest

    I can not use code


    Good night I won a card 1 year code but I am not able to use it appears this phrase what I do? This code is not yet active. Contact the merchant to activate this code. but the code
    was activated at the time of purchase.

    :)
     
    Alexcampos2, Dec 10, 2018
    #1
  2. XBF Erick C Win User

    I can not use code

    Hey there Alex,

    Sorry to hear you are running into this problem. If you have not already contacted them, I would suggest reaching out to them as it is stating that the code was not activated. This would be the easiest way to get this resolved. Of course if you have already
    contacted them and were unable to get it resolved, go ahead and
    Contact Xbox Customer Support     for further assistance.

    I hope this helps.
  3. Rodrigo Oliver Win User

    Can I get the game that I used gift code?

    Hi MehmetSÖ, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, open the Microsoft Store by typing "Store" on your Windows Search Bar.

    On the Microsoft Store, type your game name: Example "Fallout 76".

    Load the game page and click on "Install".

    This should work.

    In case you still have issues, reset the Microsoft Store first and repeat the previous process.

    To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

    Let me know if it works!
  4. SPS-40B1869D-52C4-42 Win User

    can i use a DLC code from US on my xbox?

    Hello playthegamehhh,

    You will most likely not be able to play it due to the fact that digital content, along with codes, are region locked.

    ~Blitz
  5. playthegamehhh Win User

    can i use a DLC code from US on my xbox?

    @TheyCallMeBlitz

    what about the CD from other countries? I ordered Arkham Knight from US, will it work on my xbox Hong Kong?
  6. SPS-40B1869D-52C4-42 Win User

    can i use a DLC code from US on my xbox?

Thema:

I can not use code

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