i can not type back messages on xbox gold

yes power cycle solved problem.

just renewed xbox live gold today,,,,,,,must have had a load program clich

grandaughte really smiled at us when it worked

thanks

Hello nott,

We understand the issue, but would like to recommend creating a new thread so that our team can tailor our support to you. We await the
creation of your thread, and your free to try the troubleshooting XBF Ezra provided above, and then let us know if it helped in your post.

Best wishes!

Hey there Brianna thanks for letting us know how it went!

We're glad to hear that everything was solved. We will be locking this post as resolved but pleasedon't
hesitate to Start
a New Threadif you have any further questions or concerns.

Thank you for being a valued Xbox Member!

Hi ,

Thanks for your post! I understand you're experiencing issues with sending messages over Xbox Live. Are you receiving any error messages or codes when attempting to send a message? To being troubleshooting this, try performing a

power-cycle on your Xbox One.

Please let us know how this goes!

thanks

Hi briannacooney,

Thanks for your post! I understand you're experiencing issues with sending messages over Xbox Live. Are you receiving any error messages or codes when attempting to send a message? To being troubleshooting this, try performing a

power-cycle on your Xbox One.

Please let us know how this goes!

Im trying to text my friends but it say i cant text them and im not banned