I can not top up the gold account

Discus and support I can not top up the gold account in XBoX on Consoles to solve the problem; Hello!! I have a problem with topping up my account using the scratch card i purchased. After entering the code, information appears: "Try again,... Discussion in 'XBoX on Consoles' started by AdrianKwiatekPL, Jan 25, 2018.

  1. AdrianKwiatekPL
    AdrianKwiatekPL Guest

    I can not top up the gold account


    Hello!!

    I have a problem with topping up my account using the scratch card i purchased.

    After entering the code, information appears: "Try again, something went wrong on our side"

    I enter this code on xbox one and on the PC and there is the same problem.

    I am short of buying xbox live gold soon.

    Please help!!!!

    :)
     
    AdrianKwiatekPL, Jan 25, 2018
    #1
  2. Fatchops87
    Fatchops87 Guest
    Xbox live Gold not showing up on rewards page

    it says gold account up top when signed into profile but doesnt say i got gold on rewards page
     
    Fatchops87, Jan 25, 2018
    #2
  3. Indigator
    Indigator Guest
    Xbox dashboard says Gold has expired, but it hasn't

    Xbox dashboard is saying my Gold account has expired, but it is set to auto-renew in three weeks time.

    Games with Gold has banner on top saying "Join Gold £5.99 a month".

    Microsoft account says membership is still active, and I can play online. What's up?
     
    Indigator, Jan 25, 2018
    #3
  4. Fatchops87 Win User

    Xbox live Gold not showing up on rewards page

    it says gold account up top when signed into profile but doesnt say i got gold on rewards page
  5. Mad Cow Dizease Win User

    Adding another Xbox Gold account to my account

    Hi there,

    As stated, you can add extra Gold membership subscription time on top of your existing subscription; it will stack up to 36 months. If you'd like for another account to have Gold, then a separate membership is required.
  6. vFisHH Win User

    Xbox live not seeing the Gold membership

    And like it says gold up top, but it shows up silver? and on my xbox i can see the membership and payment but it has no effect.
  7. Kiesey Win User

    gold transfer?

    It is not possible to transfer memberships between accounts. I would suggest you click on My Account in the top right corner of the site and turn off your auto renewal that account will drop to a silver account when the membership runs out. Then what you
    can do is purchase a Xbox Live Gold Subscription for this account and upgrade it to gold.
  8. Smwutches Win User

    Gold Expiring but just topped up?

    Double check your subscription at
    http://commerce.microsoft.com    . As long as it shows the new subscription you'll be finem For some people that message won't go away until the new sub starts.
Thema:

I can not top up the gold account

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