I can not send messages through my xbox

:)

 

I can not send messages through my xbox account!

I have a gold account I can join party chats play online games etc , BUT I can't send messages to anyone at all.

 

I can not send messages through my xbox account!

Just take a look at the Privacy settings or you can reinstall your Profile if this is helping.

 

Hello JhOz,

Thank you for bringing this issue to our attention. We need a few more details in order to make sure we provide the correct solution. Does the console supply any error messages when you attempt to answer or send messages to other players? Also, which NAT
Type is displaying on the console? The three NAT Types are Open, Moderate and Strict. The article,

Network Settings on Xbox One, contains steps on how to locate the NAT Type on the Xbox One. Be sure to let us know the results!

 

Puede ser que estes infringiendo una norma o por una acumulación de reportes te hayan baneado temporalmente de la comunicación. Checa aquí si tienes alguno de esos problemas: http://enforcement.xbox.com/.
Ya me ha pasado antes.

-[Translation - You may be violating a standard or an accumulation of reports have temporarily banned you from the communication. Check here if you have any of those problems: Http://enforcement.xbox.com/.Ya has happened to me before.]

 

Hello this is the error that appears

 

Error An unexpected error occurred. Please try again later.

 

Hello, Xx JhOz xX!

So yeah, if you are having such an issue and you don't have an enforcement action, I think that power cycling the console would be your best bet for resolution.

Try power cycling the console following the steps outlined in
How to restart or power cycle your Xbox One console and see if that helps.

If it doesn't then I would try to do a soft reset of your console.

If you have all your sign-in information and access to the internet, then try following the steps here

How to reset your console to factory defaults on Xbox One.

Remember to keep my games and apps.

Be sure to let us know if that helped with the issue

Thanks!