I can not redeem a 12 month subscription xbox live gold membership

Discus and support I can not redeem a 12 month subscription xbox live gold membership in XBoX on Consoles to solve the problem; I can not purchase a one-month or redeem a 12-month code for Xbox Live Gold. The error message is "something is wrong on our end".... Discussion in 'XBoX on Consoles' started by :.]hi, Oct 6, 2018.

  1. :.]hi
    :.]hi Guest

    I can not redeem a 12 month subscription xbox live gold membership


    I can not purchase a one-month or redeem a 12-month code for Xbox Live Gold.

    The error message is "something is wrong on our end".

    :)
     
    :.]hi, Oct 6, 2018
    #1
  2. cross44
    cross44 Guest
    1 year Xbox Live Gold - $36

    Never heard of either of these places... always a little sketch to do it.

    EDIT: Seems it went up to 43$ now.
     
    cross44, Oct 6, 2018
    #2
  3. KYBreezy
    KYBreezy Guest
    1 year Xbox Live Gold - $36

     
    KYBreezy, Oct 6, 2018
    #3
  4. XBF Diego M
    XBF Diego M Guest

    I can not redeem a 12 month subscription xbox live gold membership

    Hey there,

    Thanks for posting on the forums today! I'd be happy to help.

    Are you trying to redeem the code or purchase the 1 month on an Xbox or from the Microsoft Store online? It'll help to know so that we can troubleshoot the device.

    Also I recommend looking over your billing account to make sure there isn't anything that could be preventing a purchase or redemption:


    Let us know what device you are trying to renew your subscription so we may be able to further assist you!

    Diego,

    Xbox Forums Support
     
    XBF Diego M, Oct 6, 2018
    #4
  5. :.]hi
    :.]hi Guest
    I am trying to redeem a 12-month prepaid code for XBox One. I have also tried to purchase a 1-month subscription but receive the same error.
     
    :.]hi, Oct 6, 2018
    #5
  6. :.]hi
    :.]hi Guest
    Here is what shows up:

    Try that again

    Something happened on our end. Waiting a bit might help.

    Try that againSomething happened on our end. Waiting a bit might help.

    7i0UG9lPEUebXpeu.3.6.11

    2018/10/06 - 15:58:19 UTC



    TokenNotFound

    7i0UG9lPEUebXpeu.3.6.14

    2018/10/06 - 15:58:45 UTC
     
    :.]hi, Oct 6, 2018
    #6
  7. XBF Diego M
    XBF Diego M Guest
    Hey there,

    I would suggest contacting
    Xbox Customer Support     to get billing help. Once you go to the website you will sign in to your account and request a callback to your desired number.

    I hope everything can be resolved with a billing specialist.

    Thank you!

    Diego,

    Xbox Forums Support
     
    XBF Diego M, Nov 3, 2018
    #7
  8. toonarmy206 Win User

    Where's the cheapest place...

    12 MONTH XBOX LIVE GOLD MEMBERSHIP

    £26.99

    www.electronicfirst.com/.../12-month-gold-membership-subscription
  9. Mr Stuey Win User

    Clan Blueblood - For the old and ancient gamer: Solace within!

    www.gamepointsnow.com/.../Xbox-360-Live-12-Month-Gold-Membership

    They are doing a 12 month live subscription for 25.99. Offer ends in a few days though.
  10. gerbsy33 Win User

    Gold Membership

    I just purchased a 12 month Gold membership, however, when I sign into Xbox live it says I still need a Gold membership. My online account shows that I purchased the 12 month subscription in my transaction too.
  11. Megavolt480 Win User

    30 Rewards points not added for 2nd 3 month redeemed on july 2nd.

    Hello, FALL OF REACH! Here, buried in the T&C on the rewards.xbox.com site:

    Renew 3 Month Xbox Live Gold Membership: Available only to participants who are Xbox Live Gold members renewing their Gold subscription as of the Program start date. Participants must be Xbox Live Gold members at the time of renewal. Xbox Live Free members
    and Xbox Live Trial Gold members purchasing a subscription are not eligible. Each three (3) month Xbox Live Gold membership purchased during the Program Period will earn thirty (30) Microsoft Points, up to a maximum of one hundred-twenty (120) Microsoft Points
    during a twelve (12) month period. To renew your Xbox Live Gold subscription, either redeem a Prepaid Live Gold subscription, purchase a subscription from your Xbox 360 console’s Dashboard, or visit
    www.xbox.com/.../Membership during the Program Period. Users of Prepaid Live Gold subscriptions will be credited upon actual renewal date, defined as the time the previous subscription
    would have expired.

    So basically, if you've already redeemed 4 3 month cards during the last 12 months, you are only able to earn a maximum of 120 points. That could explain why you are missing points.
  12. Nuyh Mik Win User

    xbox gold live 코드 입력하려는데 오류가 뜹니다.[Translation-I'm trying to enter an xbox gold live code, but I get an error.]

    No. I have only 26 months of Xbox Live gold membership until 2022.04.20..

    1 month in xbox one x jedi bundle, 12 months in annual membership, 12 months in redeem code, +1 bonus? month.. total 26 months..

    sorry for my poor english
Thema:

I can not redeem a 12 month subscription xbox live gold membership

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