I can not put my main Xbox

If you have used your 5 home console changes already then you will have to wait 1 year from the time you made the first change before you can change it again.

The only usual exception to this policy is if you needed to change your home Xbox because you got a new one.

You can still try contacting support to see if they would make an exception but i wouldnt hold my breath as they are not obligated to do so.

On my account, I can not put my main xbox, so I can not play my game offline, It says that i can do it three a year, need help to be able to put my account in xbox main, sorry for my english im russian

I do not know how to put my xbox one in main because when I want to put my xbox one in the main there is a message that says that I reached the limit.

please come back my 3 times i can do it

You can change your home Xbox up to 5 times in a rolling year. You can try contacting support to see if they will reset but there is no guarantee that they will as they are not obligated to do so.

Hey there PAOLA!

Sorry to hear that

What was previously posted is correct. Everyone gets 5 Home console changes a year. For more info about how the home console feature works, visit us here at

How to designate an Xbox One console as your home Xbox.

If you have run out of changes, the only thing left to do is to
contact support directly. However, it's not guaranteed that they can give you any more changes.

Thanks!