I can not play Minecraft Dungeons.

BoxWin · May 31, 2020

Hello, I bought Minecraft Dungeons Standard Edition from Microsoft Store to play in my computer. I purchased my license to my account which is exactly same as my computer account and I don't have a family mode. I clicked the app and after I pressed any key,
the game showed 'Unable to Verify Game Ownership'. I kept pressing retry button but it kept showing me the same message even I was connected to a stable internet connection. I also checked my update and I got all my updates, deleted all files in %temp% folder
and re-installed the game. But the game is still showing the same message.

Can anyone help with this problem?

Thanks.

:)

AdamKronus

Hi! This issue has happened to several players and is already known to Mojang's support. Soon, a patch should appear.

XBF Brad A

Hello Box,

Thanks for reaching out to the forums. We see you have issue with a game. We recommend first try and verify the purchase by checking your

order history. Make sure you bought the Windows version and not the Xbox console version.

Thanks,

Brad

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Windows key + i and go to apps, find Minecraft Dungeons, and uninstall.

Then open the Microsoft Store, search for Minecraft Launcher, install, log in with your Microsoft account, install Minecraft Dungeons. After that, you can play.

HeadshotPenguin

Minecraft Dungeons will be on Game Pass, so if you have the ultimate membership, you should be able to play it on both PC and XBox.

On the Xbox, you can pre-load the Minecraft Dungeons now ready for launch.

Hope this helps

jasbo27

You cannot redeem code on Minecrafty Dungeons site. I tried it and it didn't work. It worked on Microsoft store site, i can see in microsoft store, that i have Minecraft Dungeons. On Minecraft Dungeons site it still shows i have to buy it

I can not play Minecraft Dungeons.