i can not open xbox

Hi,

For us to properly assist you, we recommend that you post your query in English.

We'll be waiting for your reply.

When I open the Xbox insider from me an error in my network I can not access;

this image says "Try again. There was a problem with your network"

Thanks for your reply. Any issues with the Xbox Hub Insider App are being handled by our Special Support. To get a better assistance, we recommend that you get in touch with the Xbox Hub Insider Support. To do this, you may click the link below:

Click here

You may select Latest Xbox One Update Preview.

Click on Chat with Support.

Should you need further assistance, feel free to post anytime.

Hi,

For us to properly assist you, we recommend that you post your query in English.

We'll be waiting for your reply.

Hi,

If you encounter issues with playing games, there might be updates available for the device and the game. For us to provide you with precise solutions, kindly answer the following questions:

• Do you encounter this issue when playing other games?
• Are you using an Xbox One console or a Windows 10 computer?
• Have you made any changes to your device before encountering this issue?

If this issue occurs while playing the game on Xbox One, we suggest that you perform the following solutions:

Solution 1: Clear Persistent Storage

1. Scroll left on the Home screen to open the Guide.
   
2. Select Settings.
3. Select All Settings.
4. Select Disc & Blu-Ray.
5. In the Blu-Ray section, select Persistent Storage.
6. Select Clear persistent storage.
7. Restart your Xbox One console. Access the game again and check if the same instance occurs.

Solution 2: Clear MAC Address

1. Scroll left on the Home screen to open the Guide.
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings.
6. Select Advanced settings.
7. Select Alternate MAC address.
8. Select Clear.
9. Select Restart. Access the game again and check if the same instance occurs.

Solution 3: Remove and re-add your Microsoft account on Xbox One

Refer to this
link and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account. Then, access the game again and check if the same instance occurs.

Hi Shaun, this is Manuela!. I'm an Independent Advisor and community user like you

I'm sorry to say but PC apps are not compatible with Xbox consoles