I can not make the payment

Discus and support I can not make the payment in XBoX on Consoles to solve the problem; I'm trying to sign EA ACCESS and this message is showing up at the time of payment With the following messages ''Contact Microsoft support'' ''We can... Discussion in 'XBoX on Consoles' started by LucasS2365, Jan 2, 2018.

  1. LucasS2365
    LucasS2365 Guest

    I can not make the payment


    I can not make the payment [​IMG]

    :)
     
    LucasS2365, Jan 2, 2018
    #1
  2. HeitorPanda
    HeitorPanda Guest
    Debt Payment

     
    HeitorPanda, Jan 2, 2018
    #2
  3. SelectingWolf2
    SelectingWolf2 Guest
    Can't make payment

    Hi, I have added credit card details to my account, when I try to purchase a game online, the system says that I don't have payment option, and asks me to add a new credit card, but when I click the button "add a new credit card", it doesn't work.

    Can anyone help?

    Thank you.
     
    SelectingWolf2, Jan 2, 2018
    #3
  4. OldFaNtAsMiC
    OldFaNtAsMiC Guest

    I can not make the payment

    I have the same problem!. I know there's an issue with xbox purchases. But i do not know if is related
     
    OldFaNtAsMiC, Jan 3, 2018
    #4
  5. OldFaNtAsMiC Win User

    I can not make the payment

    I have the same problem!. I know there's an issue with xbox purchases. But i do not know if is related
  6. Kiesey Win User

    Can't make payment

    Are you trying to do this through the console or on the website ?
  7. FernandoCarvalhoPV Win User

    Can I make payments to Microsoft for gamepass from Kenya

    Hi , my name is Fernando. I'm a gamer like you who loves to help other gamers with their Xbox questions. I can help with most questions. However, I do not have access to your account details to provide billing information/account inquiries. Thank you for reaching out to the Microsoft Community.

    Here are the countries that can subscribe to Game Pass.

    https://www.xbox.com/pt-BR/regions

    I am also sending you the link to find out about the regions and in case you need to change regions on your Xbox.

    https://support.microsoft.com/en-us...região-na-microsoft-store-5895e006-34f4-10f7- 16b1-999e40adb048

    Hope I helped, see you soon!
  8. StanchTwo85968 Win User

    I am a noob - help to understand

    Do well, but then I can delete to make payment of their gamer tag and make a new one?
  9. Omar_0001 Win User

    Unable to make payment?

    Ah, I've had this exact problem a long time ago. I couldn't add any payment option... I had a small chat with Daniel from the support, I gave him the info he needs, and he said it can be escalated to the Advocacy team and get it fixed in 2-5 days. In about
    3 days, my account was updated, and everything worked fine, after I've had this trouble for a long time. Try chatting with the Xbox Support, and see if they can help you with this issue.
Thema:

I can not make the payment

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