I can not launch MSFS, it throws me to Gaming Services

Discus and support I can not launch MSFS, it throws me to Gaming Services in XBoX Games and Apps to solve the problem; I can't launch MSFS. When I try to do so, I get thrown to the Gaming Services page on Microsoft Store. Things I have tried: Repairing and Resetting... Discussion in 'XBoX Games and Apps' started by Mihail Panagiotopoulos, Aug 21, 2023.

  1. I can not launch MSFS, it throws me to Gaming Services


    I can't launch MSFS. When I try to do so, I get thrown to the Gaming Services page on Microsoft Store.

    Things I have tried:

    • Repairing and Resetting Gaming Services
    • Uninstalling Gaming Services, deleting the services from the registry and installing them again
    • Re-installing Microsoft Store
    • Repairing MSFS
    • 'Re-installing' windows while keeping files using the Windows Media Creation Tool
    • Using the GamingRepairTool from Xbox support
    None of these fixed my issue, I still get sent to the Gaming Services page.

    :)
     
    Mihail Panagiotopoulos, Aug 21, 2023
    #1
  2. Mihail Panagiotopoul Win User

    I can not launch MSFS, it throws me to Gaming Services

    Hello Ryan, thanks for the response.

    I had updates for my system after the issue occurred, updated it, still nothing. Since I did have updates I'm guessing nothing is wrong with my updates. System date and time is fine, region settings same. I have no third party anti-virus, I only use Windows Defender and I did try to turn it off before but it didn't help. I also ran SFC as well as DISM before I created the post, again nothing.

    About the new Windows profile... I agree that it might be the solution, but since I have had problems with Microsoft store since I bought my Game Pass I will be cancelling my subscription because I really don't want to make a new account only for one game. The Microsoft Store is hideous and I don't want to have anything to do with it anymore.

    Once again thank you so much for the reply, will mark it as solved since there's absolutely nothing else to be done except what you wrote.

    Best regards,

    Mihail
  3. RyanPayne4 Win User

    I can not launch MSFS, it throws me to Gaming Services

    Hello .
    My name is Ryan. I'm an Independent Consultant and I'm happy to help you today.
  4. RyanPayne4 Win User

    I can not launch MSFS, it throws me to Gaming Services

    It looks like you've tried a variety of troubleshooting steps, but the issue still persists. Since you've already taken many of the common troubleshooting measures, it might be helpful to consider a few more steps to try and resolve the problem:

    1. **Check for Updates**: Ensure that both Windows and Microsoft Store are up-to-date. Sometimes, issues like this can be resolved with a simple update.

    2. **Check System Date and Time**: Incorrect system date and time settings can sometimes cause issues with digital services. Make sure your system's date and time settings are accurate.

    3. **Windows Update Troubleshooter**: Run the built-in Windows Update Troubleshooter to check if there are any issues with Windows Update that might be affecting the operation of Gaming Services.

    4. **Windows Store Troubleshooter**: Run the Windows Store Apps troubleshooter, which can automatically detect and fix issues with the Microsoft Store.

    5. **User Account Issues**: Sometimes, issues can be tied to your user account. Try creating a new local user account on your PC and see if the issue persists when launching MSFS under that account.

    6. **Third-Party Antivirus/Firewall**: Temporarily disable any third-party antivirus or firewall software and see if that resolves the issue. Sometimes, these types of software can interfere with the proper functioning of gaming services.

    7. **Check Regional Settings**: Make sure your regional and language settings are correctly configured. Some services might be region-specific, and incorrect settings could cause problems.

    8. **System File Checker**: Run the System File Checker (SFC) scan to check and repair corrupted or missing system files that could be causing the issue.

    9. **Create a New Windows Profile**: As a more extensive step, you could try creating an entirely new Windows profile and see if the problem persists there. This would help determine if the issue is related to your specific user profile.

    10. **Contact Microsoft Support**: If you've exhausted all possible troubleshooting steps and the issue is still unresolved, consider reaching out to Microsoft Support for more personalized assistance. They might have insights or solutions specific to your situation.

    Remember to always back up important data before making significant changes to your system. It's unfortunate that you're facing this issue, but with persistence and thorough troubleshooting, there's a good chance you'll be able to resolve it.

    Hope this helps

    Ryan
  5. SpannerMunky Win User

    This happens far too often. I try to launch MSFS that I got via the xbox app on PC. It says launching game, then just reverts back to the desktop.

    Also have this issue, its doing my head in. Game pass version

    windows is as up to date as it can be, the issue is only with msfs. every single time there's an update of any kind to msfs, this happens. Get the initial splash screen "launching game" then it just disappears to desktop. Tried every fix i've been suggested, gaming services/chkdsk/repair/reset etc nothing fixes it except a total uninstall and re-install

    Only working fix is a total re-install. and at 150gb+ each time, its a good job I've got unlimited data useage on my internet service amnd even then its testing my patience to an extent I'm about to give up on the game.
  6. Mrdiploben Win User

    MSFS2020 Installation Issues

    Update:

    Gaming services has installed but MSFS won't install still.
Thema:

I can not launch MSFS, it throws me to Gaming Services

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