I can not get into the app: xbox avatar editor

GabrielGoncalves1 · Dec 13, 2018

Hello, I made an avatar in the Original Avatars of xbox and saved it, but when I go in my profile: show avatar: another avatar appears, and I can not get into the xbox avatar editor to solve this.
Hope you guys help, thanks.

:)

Mistress Sara

There is an
Xbox Avatar App available in the Windows Store that you can use to create/update your avatar, and then within the app take a photo of your avatar that you can upload to you gaming profile. Be sure to pick the correct one - Xbox Avatar Editor, not the Xbox
Original Avatars app.

That's what I did to create the image I use for my account.

FreakRoach

Just confirming whether you're using the new Avatar editor app https://www.microsoft.com/en-us/p/xbox-avatar-editor/9nblggh4v0r3

GabrielGoncalves1

I already tried but it did not work.

Christyna64

Have you tried reinstalling the app?

XBF George L

Hello Gabriel!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with your Original Avatar stuff check out this helpful article:

Where’s my old avatar stuff? You have to install the Avatar App or the Original Avatar app in order to manage your avatar information.

I can not get into the app: xbox avatar editor