i can not get into taptiles

Hey DancyBrick23293! What are you seeing when trying to log in? Are you getting any error messages or codes? Post back and let me know!

I can still open Taptiles (the old version which I prefer to the Microsoft Taptiles 10 version) but when I click on Daily Challenges, I get the message 'There was a problem launching Daily Challenge data., Please refer to error code 002000. I tried opening Taptiles from the Microsoft Store, My Library, Owned as you suggested but the same happens. It opens OK but then I get the same message when I click on Daily Challenges. I notice that Taptiles is no longer in the Microsoft Store - only the newer Taptiles 10 version. Does this mean that Microsoft have discontinued the old version of Taptiles? I remember that some time back Microsoft discontinued the old version of Soduko which I also preferred to the new version.

Mine is doing the same thing. I have uninstalled and reinstalled several times and it continues to crash to the whatever screen I was in before installing Taptiles again. I can't find anywhere I can buy Taptiles or get any support for my brand new computer
and game.

I updated taptiles but still don't get the "Taptiles Enthusiast" medal despite having well over the required numbers of cleared puzzles in dash mode

That is unfortunate. It does look like an issue within Taptiles itself. To contact the developer is out of my reach. However, leaving a review explaining your issue on the store page may prompt Taptiles to fix the issue.

I hope someone else on the community forum has a solution to your problem or the Taptiles developer fixes this issue soon so you can track your progress and get those achievements!