I can not find any contact , i want stop to pay xbox live

You should be able to cancel at http://commerce.microsoft.com If not, you would need to contact support and speak to billing. Http://support.xbox.com/contact-us

So sjncr it isnt clear when did you turn off autorenewal?

Did you mean you turn it off thus mornjng and now you are suspended for payment option?

If so then you dont understand

One to be in suspension for payment option you wouldve had to have been in your membership for 22days in without payment

It doesnt suspend you immediately

To ger out od suspension you must pay off the outstanding balance and then refund

Hi DragosTudorache

Try going to Settings > Account > Subscriptions. Then click on Xbox live gold under subscribed. Click on
view and manage subscription, which will open your microsoft account information. Go to xbox live gold
and click Manage. Then it should say cancel subscription.


I hope this information helps you. If this doesn’t work then you will need to contact xbox support.
http://support.xbox.com

I have a gold subscription active on the xbox, and even tho i have explicitly deactivated it, this morning, i saw that it failed to renew - so it hasn't been deactivated.

tl;dr i have been paying for this for the past 6 months or so and i seem to not be able to remove it. Opened up tons of tabs, going from setting to sertting, screen to screen, and still cannot remove it.

Are you serios?!?!

Web translation:

What does the xbox live overdue 478 rubles ?? I'll have to pay this amount? If so, why? If I did not want to Use these two months ... why should I pay ???

Hi there,

if you have an outstanding amount you will need to pay it first before you can continue using your account. Xbox Live Gold is a subscription and needs to be ended if you want to quite when using a payment option.

For any other questions or issues regarding billing you will need to contact Xbox Support. To contact Xbox Support (via Phone or Microsoft Support Chat) use
support.xbox.com/contact-us