I can not enter the game.

Discus and support I can not enter the game. in XBoX Games and Apps to solve the problem; I can't enter any game, it gets stuck on a black screen when entering the game. cdc91be0-8dc2-4338-8d71-560015c8bb78 Discussion in 'XBoX Games and Apps' started by Semih Tunçel, Jun 14, 2023.

  1. I can not enter the game.


    :)
     
    Semih Tunçel, Jun 14, 2023
    #1
  2. Kimmy_24 Win User

    I can not enter the game.

    Hello, Semih! Thanks for your reply. Let’s try some steps to isolate the issue. Try to delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

    This will only rescan all your downloaded files in just a few minutes then will let you launch the game.
  3. ChanceOfRayne Win User

    I can not enter the game

    The gold subscription should have no impact on the single player game mode of this game. The only thing I could possibly imagine would be the missing connection to Uplay from ubisoft.
  4. Semih Tunçel Win User

    I can not enter the game.

    Hello, Semih! Thanks for your reply. Let’s try some steps to isolate the issue. Try to delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

    This will only rescan all your downloaded files in just a few minutes then will let you launch the game.
    My problem is solved. Thanks a lot. I also turned off hardware virtualization. Maybe that worked too.
  5. Semih Tunçel Win User

    I can not enter the game.

    Hi, Semih. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    If I may ask, are you playing on Xbox or PC? If you’re on Xbox, kindly turn it off by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely. Unplug the console's power cable. Wait 10 seconds and then plug the console power cable back in. Press the Xbox button on your console to turn it on.
    I'm playing on PC. I didn't have this problem when I first downloaded it. I'm using an Apu system and I increased my VRAM from the BIOS. after doing that this problem occurred.
  6. Kimmy_24 Win User

    I can not enter the game.

    Hi, Semih. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    If I may ask, are you playing on Xbox or PC? If you’re on Xbox, kindly turn it off by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely. Unplug the console's power cable. Wait 10 seconds and then plug the console power cable back in. Press the Xbox button on your console to turn it on.
Thema:

I can not enter the game.

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