I can not enter the boot screen with the bind and eject buttons. Please help.

I can not enter the boot screen with the bind and eject buttons. Please help.

Hi there Shabn,

Thanks for reaching out! I'm sorry to hear about the system error E102.

I recommend to try using the troubleshooting resource:
Troubleshoot Xbox One startup errors. Please try this resource and let us know the results.

Hope it helps.

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

NOTE: The Xbox should be off when you perform these steps.

- Turn your Xbox off

- Press and hold both the bind button and the eject button on your Xbox.

NOTE: The bind button is the one you use to sync wireless controllers to your Xbox, and the eject button is the one you use to eject discs.

- With the bind and eject buttons still held down, press and release the power button. At this time, you will hear a startup chime.

- Continue holding the bind and eject buttons until you hear the startup chime a second time

- Release the bind and eject buttons.

If you manage to get to the troubleshooting screen, perform a factory reset. If that doesn't work then sadly, it seems to be an issue with the console.

You can also try the steps from this link:

https://support.xbox.com/help/hardware-network/...

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Follow this command and see if you can enter the troubleshooting screen. If you can get to the troubleshooting screen select ''reset'' and then keep the games and app. Before making the command, remove everything connected just leave the HDMI cable and the power cable.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in.

Press and hold the BIND button and the EJECT button, and then press the Xbox button on the console.

Note The Xbox One S All-Digital Edition does not have an EJECT button. You can bring up the Xbox Startup Troubleshooter on this console by holding only the BIND button (steps 3 & 4) and then pressing the Xbox button.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Follow this command and see if you can enter the troubleshooting screen. If you can get to the troubleshooting screen select ''reset'' and then keep the games and app. Before making the command, remove everything connected just leave the HDMI cable and the power cable.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in.

Press and hold the BIND button and the EJECT button, and then press the Xbox button on the console.

Note The Xbox One S All-Digital Edition does not have an EJECT button. You can bring up the Xbox Startup Troubleshooter on this console by holding only the BIND button (steps 3 & 4) and then pressing the Xbox button.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.