I can not enter billing information again

Discus and support I can not enter billing information again in XBoX Accessibility to solve the problem; The issue is that I got an error which started as 801523 and investigates that it was due to changes to the Microsoft account but only changed the... Discussion in 'XBoX Accessibility' started by MonstruineitoX, Oct 31, 2018.

  1. MonstruineitoX
    MonstruineitoX Guest

    I can not enter billing information again


    :)
     
    MonstruineitoX, Oct 31, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Requirement to enter billing information

    I know I'm not from MS, but it's used for verification in case the user has to call support with any problems.
     
    Smwutches, Oct 31, 2018
    #2
  3. MStone
    MStone Guest
    Requirement to enter billing information

    Hi, I'm an xbox ambassador and was asked the following question. Why when someone trys to redeem a 3 month xbox live card would it ask for billing info?



    If someone from MS could respond I'd appreciate it.



    Thanks
     
    MStone, Oct 31, 2018
    #3
  4. XBF Esteban R
    XBF Esteban R Guest

    I can not enter billing information again

    Hey there MonstruineitoX,

    Sorry to hear that you're having problems with this issue.

    It might be that there is some discrepancy between the information with your financial institution and your payment instrument.

    I would say that your best bet for issue resolution would be to contact
    customer support     directly or your financial institution so they can make sure everything is correct as you're putting it.

    Also, just a heads up, if you're trying to put in a payment instrument that does not have billing information (i.e. a prepaid visa or something similar) you'll run into trouble as well.

    Hope this information was helpful, let us know how that goes.

    thanks!
     
    XBF Esteban R, Oct 31, 2018
    #4
  5. MonstruineitoX
    MonstruineitoX Guest
    I'm sorry to ask again, but could you give me the customer service number? As much as I looked for it, I did not find it and I do not know what its service program is in the company. and I am uninformed in this because I never had problems like this in
    my account. Thanks
     
    MonstruineitoX, Oct 31, 2018
    #5
  6. XBF Nestor S
    XBF Nestor S Guest
    Hey Monstruineito thanks for keeping in touch!

    The way to reach out to one of our Xbox Support Specialists is to simply
    Request a Callback     and let them reach out! Give it a shot and let us know if we can further assist in this or any other matter!!
     
    XBF Nestor S, Nov 5, 2018
    #6
  7. XBF Steven R Win User

    I can not enter billing information again

    Hey there MonstruineitoX,

    Sorry to hear that you're having problems with this issue.

    It might be that there is some discrepancy between the information with your financial institution and your payment instrument.

    I would say that your best bet for issue resolution would be to contact
    customer support     directly or your financial institution so they can make sure everything is correct as you're putting it.

    Also, just a heads up, if you're trying to put in a payment instrument that does not have billing information (i.e. a prepaid visa or something similar) you'll run into trouble as well.

    Hope this information was helpful, let us know how that goes.

    thanks!
  8. XBF Nestor S Win User

    I can not enter billing information again

    Hey Monstruineito thanks for keeping in touch!

    The way to reach out to one of our Xbox Support Specialists is to simply
    Request a Callback     and let them reach out! Give it a shot and let us know if we can further assist in this or any other matter!!
  9. MonstruineitoX Win User

    I can not enter billing information again

    I'm sorry to ask again, but could you give me the customer service number? As much as I looked for it, I did not find it and I do not know what its service program is in the company. and I am uninformed in this because I never had problems like this in
    my account. Thanks
  10. Smwutches Win User

    Requirement to enter billing information

    I know I'm not from MS, but it's used for verification in case the user has to call support with any problems.
  11. spykid1 Win User

    Saints row and saints row 2 error code

    tried re-entering my billing information that didn't work. and since i recently migrated my account i couldn't do that again.
Thema:

I can not enter billing information again

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