I can not buy xbox live

Discus and support I can not buy xbox live in XBoX on Consoles to solve the problem; hello guys I want to buy a subscription to the xbox live and at the end of entering all my data does not make the purchase, I spoke to my bank and they... Discussion in 'XBoX on Consoles' started by cdcjdc, Oct 14, 2018.

  1. cdcjdc
    cdcjdc Guest

    I can not buy xbox live


    hello guys I want to buy a subscription to the xbox live and at the end of entering all my data does not make the purchase, I spoke to my bank and they told me that there was no problem with my card but it was from Microsoft the problem help me please
    I can do

    :)
     
    cdcjdc, Oct 14, 2018
    #1
  2. ANDERSONSMARCOS
    ANDERSONSMARCOS Guest
    I can not buy in live

    I can not buy in live, changed credit card and since then every time I try to make a purchase get a message to try another form of payment, my card is ok because I make purchases usually elsewhere.

    What should I do?
     
    ANDERSONSMARCOS, Oct 14, 2018
    #2
  3. sparta1311
    sparta1311 Guest
    can not buy xbox live

     
    sparta1311, Oct 14, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    I can not buy xbox live

    Hi cdcjdc,

    I would suggest to contact Live Support.



    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



    It's going to ask if you want help from the virtual agent select
    no thanks,pick the category (Games)and just pick a contact method
    (request a call from support or Chat is faster).
     
    XBF Leslie D, Oct 14, 2018
    #4
  5. XBF Leslie D Win User

    I can not buy xbox live

    Hi cdcjdc,

    I would suggest to contact Live Support.



    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



    It's going to ask if you want help from the virtual agent select
    no thanks,pick the category (Games)and just pick a contact method
    (request a call from support or Chat is faster).
  6. zeroice007 Win User

    I can not buy xbox live gold

    Can you elaborate a little bit. I am assuming you are having credit issues related to your card or possibly a recurring issue like a few have mentioned. So just tell us a little more so we can assist you without guessing your issue.
  7. ArminatorX Win User

    I can not buy xbox live gold

    How do you try to buy Gold? Are you trying to buy through your console, on the Microsoft Account website or are you trying to redeem a prepaid Gold code?

    What exactly prevents you from buying Gold? Do you get an error message?
  8. nikkyb86 Win User

    I can not buy xbox live gold

    Are you getting any error codes?
  9. ArminatorX Win User

    I can not buy xbox live gold

    How do you try to buy Gold? Are you trying to buy through your console, on the Microsoft Account website or are you trying to redeem a prepaid Gold code?

    What exactly prevents you from buying Gold? Do you get an error message?
Thema:

I can not buy xbox live

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