I can not buy - PBR9002

Discus and support I can not buy - PBR9002 in XBoX Games and Apps to solve the problem; Yesterday morning I bought the WWE 2k15 package , the most complete , which is promoting " Deals with gold ." The purchase was made by SmartGlass (... Discussion in 'XBoX Games and Apps' started by DhuPereira, Mar 24, 2015.

  1. DhuPereira
    DhuPereira Guest

    I can not buy - PBR9002


    :)
     
    DhuPereira, Mar 24, 2015
    #1
  2. SiegfriedX
    SiegfriedX Guest
    Error PBR9002, I can not buy anything or site and the Console Xbox One

    Seems the error is back. PBR9002 and I can't buy anything anymore. I can not buy - PBR9002 :(
     
    SiegfriedX, Mar 24, 2015
    #2
  3. DEDEZ1NHO
    DEDEZ1NHO Guest
    Use a different way to pay

    i have $120,50 in my vault MS and I can't buy nothing, a get Error PBR9002
     
    DEDEZ1NHO, Mar 24, 2015
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    I can not buy - PBR9002

    Hey there, NobleDhu! I'm very sorry to see any issues with purchases! The PBR9002 error generally means there is something wrong with the card you are using. There are some ways that we can sort this out without contacting support.

    The first thing we want to make sure is if your
    Basic Info     matches your Billing Info on your account. Please check out both of those links and make sure that they are both the same.

    If they are the same, and you continue to get this error, you will want to
    contact us     via phone or chat support so that one of our agents can ensure there are no blocks on your account. They will be the best avenue for assistance with this error code if your information is all up to date!

    You are more than welcome to keep us updated on the situation! We want to make sure you're all set, so let us know once you are able to make those purchases again. I can not buy - PBR9002 :)
     
    Misses Quinzel, Mar 25, 2015
    #4
  5. DhuPereira
    DhuPereira Guest
    Support solved the problem. My account is old, asked to update safety data. resolved
     
    DhuPereira, Nov 1, 2018
    #5
  6. DhuPereira Win User

    I can not buy - PBR9002

    Support solved the problem. My account is old, asked to update safety data. resolved
  7. Misses Quinzel Win User

    I can not buy - PBR9002

    Hey there, NobleDhu! I'm very sorry to see any issues with purchases! The PBR9002 error generally means there is something wrong with the card you are using. There are some ways that we can sort this out without contacting support.

    The first thing we want to make sure is if your
    Basic Info     matches your Billing Info on your account. Please check out both of those links and make sure that they are both the same.

    If they are the same, and you continue to get this error, you will want to
    contact us     via phone or chat support so that one of our agents can ensure there are no blocks on your account. They will be the best avenue for assistance with this error code if your information is all up to date!

    You are more than welcome to keep us updated on the situation! We want to make sure you're all set, so let us know once you are able to make those purchases again. :)
  8. SiegfriedX Win User

    Error PBR9002, I can not buy anything or site and the Console Xbox One

    Seems the error is back. PBR9002 and I can't buy anything anymore. :(
  9. Immaaa Win User

    Use a different way to pay. Error: PBR9002

    The sme problem.

    1. Try to buy Forza 5 VIP Membership - Use a different way to pay. Error: PBR9002

    2. Try to buy Child of Light (deal with Gold) - OK, no errors

    3. Try again to buy Forza 5 VIP Membership - Use a different way to pay. Error: PBR9002
  10. DEDEZ1NHO Win User

    Use a different way to pay

    i have $120,50 in my vault MS and I can't buy nothing, a get Error PBR9002
Thema:

I can not buy - PBR9002

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