I can not buy a game !!!

Discus and support I can not buy a game !!! in XBoX Games and Apps to solve the problem; Good evening, everyone, I'm here because I want to buy the Game "Castlevania Symphony of the Night xbox 360" but when I enter the store page it is the... Discussion in 'XBoX Games and Apps' started by Le 1Bigo, Nov 15, 2018.

  1. Le 1Bigo
    Le 1Bigo Guest

    I can not buy a game !!!


    Good evening, everyone, I'm here because I want to buy the Game "Castlevania Symphony of the Night xbox 360" but when I enter the store page it is the option "see the price" and when I access the message: Ooops!
    What happened to this page?

    How can I proceed? My account is Brazilian. Thanks in advance.
    See you.

    :)
     
    Le 1Bigo, Nov 15, 2018
    #1
  2. Mister Cizl
    Mister Cizl Guest
    I can not buy a game

    Hey BoundenOrc58152! Unfortunately we do not have access to billing and subscription issues here on the forums. For additional assistance, please reach out to

    support    . Thanks!
     
    Mister Cizl, Nov 15, 2018
    #2
  3. Rick Rorschach
    Rick Rorschach Guest
    I can not buy a game

    Yup

    You can also take a look at the link

    en-GB

    Means English/Great Britain

    Link is not suited for russia

    But you could try to buy Beautiful Katamari on DVD
     
    Rick Rorschach, Nov 15, 2018
    #3
  4. HyperVenom523
    HyperVenom523 Guest

    I can not buy a game !!!

    Did you try to buy it from the web or the phone?
     
    HyperVenom523, Nov 15, 2018
    #4
  5. XBF Crystal P
    XBF Crystal P Guest
    Hey there Le 1Bigo,



    Thanks for reaching out. I'm sorry to hear about the issue with completing a purchase.



    I recommend checking out the following troubleshoot
    article: Troubleshoot
    Xbox 360 Marketplace purchasing    . The solutions on this page can help resolve issues purchasing content or downloading free content from the
    Xbox 360 Marketplace.



    Hope this helps.
     
    XBF Crystal P, Nov 15, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Unfortunately that game is not available to purchase digitally in Brazil.
     
    Smwutches, Nov 15, 2018
    #6
  7. LegoNinja187
    LegoNinja187 Guest
    Just check the avaliablity of that game, and if it is avaliable in Brazil, try other devices.
     
    LegoNinja187, Nov 6, 2018
    #7
  8. LegoNinja187 Win User

    I can not buy a game !!!

    Just check the avaliablity of that game, and if it is avaliable in Brazil, try other devices.
  9. XBF Crystal P Win User

    I can not buy a game !!!

    Hey there Le 1Bigo,



    Thanks for reaching out. I'm sorry to hear about the issue with completing a purchase.



    I recommend checking out the following troubleshoot
    article: Troubleshoot
    Xbox 360 Marketplace purchasing    . The solutions on this page can help resolve issues purchasing content or downloading free content from the
    Xbox 360 Marketplace.



    Hope this helps.
  10. XBF Felixx P Win User

    I can not buy games

    Hello
    ИльяВерещако    ,

    Thanks for the update.

    Have you tried removing your debit card / payment option from your account and re-adding it back on?

    That sometimes helps.

    Let us know!

    Felix

    Xbox forums support
  11. DrifterX22 Win User

    I can not buy games

    Have you tried signing out and back in

    Have you verified you have a method of purchase recorded ie credit card in your profile?

    You are not region locked your address is not the same as your purchasing information?
  12. XBF Crystal P Win User

    I can not buy games

    Hey there,

    Thanks for reaching out. I'm sorry to hear about the issue with purchasing backward compatible games on the Xbox
    One.

    I recommend checking out the following troubleshoot article:
    Troubleshoot Xbox 360
    Marketplace purchasing    . The solutions on this page can help resolve issues purchasing content or downloading free content from the
    Xbox 360 Marketplace.

    Also use the solutions on this page if you have problems purchasing or downloading Xbox 360 content in the following
    scenarios on your Xbox Oneconsole:

    • Downloading a free Xbox 360 Games with Gold game
    • Making a purchase or acquiring free content in the Xbox One avatar app
    • Making a purchase or acquiring free content in the Windows 10 avatar app
    • Purchasing or acquiring a free Xbox 360 game

    Hope this helps.
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I can not buy a game !!!

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