I can no longer download WWE 2K17 on Xbox One

Discus and support I can no longer download WWE 2K17 on Xbox One in XBoX Games and Apps to solve the problem; WWE 2K15, 2K16, and 2K17, were recently removed from the Xbox One store. I had bought 2K16 and 2K17 ( as well as 2K18 and 2K19 ) as well as the Season... Discussion in 'XBoX Games and Apps' started by CorgiEtang100, May 28, 2019.

  1. I can no longer download WWE 2K17 on Xbox One


    WWE 2K15, 2K16, and 2K17, were recently removed from the Xbox One store.
    I had bought 2K16 and 2K17 ( as well as 2K18 and 2K19 ) as well as the Season Pass for all those games. But they are not currently installed on my Xbox ( only 2K19 is installed ) .
    While browsing through my games library yesterday, I saw that 2K16 and 2K18 still appears on my " ready to install " list. Which is normal considering I bought them. But 2K17 no longer appears, even though I bought it too. It has been removed from my "
    Ready to install " list.
    https://image.noelshack.com/fichiers/2019/21/7/1558826273-2k17b.jpg
    When typing WWE 2K17 on the Xbox store ( either using my Xbox One, or Microsoft's website on PC ) all that appears is the Future Stars DLC pack. But every other DLCs and the game itself, have been removed, and I have no way to download and install them
    again.
    https://image.noelshack.com/fichiers/2019/21/7/1558826273-2k17c.jpg
    I've tried clearing the cache of my Xbox by doing a hard reboot, but that didn't fix it.
    So, knowing I've bough the Digital Deluxe Edition, as seen here
    https://image.noelshack.com/fichiers/2019/21/7/1558826184-2k17a.jpg
    Why can I no longer download the game, and the DLCs ? It should still be downloadable for people who bought it.
    ( I should add that I live in France, just in case this changes anything compared to the US Xbox store ) .

    :)
     
    CorgiEtang100, May 28, 2019
    #1
  2. Axis Se7en Win User

    I can no longer download WWE 2K17 on Xbox One

    If you owned the digital copy, but removed it at some point, you can always look in your download history on your Microsoft account. I had bought Burger Time World Tour because my daughter loved that game. For whatever reason the right were pulled and
    Microsoft pulled it from the Store. I was able to pull it from my down load history even after I bought it so many years ago to play again.
  3. CorgiEtang100 Win User

    I can no longer download WWE 2K17 on Xbox One

    Thanks for your help and suggestions.
    @Edgarour Yep, that's it. The game doesn't appear in the list of " Ready to install " games. That's the issue.

    Alright, so, I've been waiting a few days to post a second message to see if anything changed.
    Because 2 episodes of GoT from Telltale also had disapeared when I posted my first post, but those 2 have been " fixed " since then. These 2 episodes are back and I was able to download them.
    So I though " Maybe the same will happen with WWE 2K17 and it's DLCs, maybe it will be fixed in a few days "

    But after waiting for a few days ( a bit more than a week actually ) , it's still not back up in my " Ready To Install " list.
    I'm gonna try to reach the Xbox support to have more informations about this. I'm also gonna ask some of my friends to see if one of them still have a disc version of the game like some of you guys suggested. I sure hope I won't need the disc to play the
    game after that. Cause if the disc is needed, then that means I'll have to buy a disc version of the game ( can't keep my friend's game forever ) .
    I can't see the point in spending our hard earned money on digital versions of a game, if we need to buy the physical version in the end to continue to play it when the game gets removed from the Marketplace.
    I wonder if I will be able to re-install the DLCs though...

    I've always thought that, when a game was removed of the Marketplace, it was only impossible to buy it anymore for those who don't already own it, but people who bought it were still able to download the game at any time ( take Alan Wake for example, it's
    impossible to buy it since it was removed from the Marketplace, but ppl who own it can still download it at any time ) . Well, I guess I was wrong... Buying it doesn't mean that it is guaranteed we will be able to re-download a game when it's removed.
    I've always though there was a law that forces online platforms to let ppl download their games at any time even if the content is removed, as buying it gives us the property of the game in a way ( I can never remember if it's " Ownership " or " Personal
    Property " or " Intellectual Property " , all I know is that it's some kind of property ) , and because of that, online platforms can't prevent us from accessing our property, meaning that they don't have the right to strip ppl off of our right to re-download
    our property, even if the game is removed from digital stores.
    I know there is a law like that in my country at least, but maybe that law doesn't exist in the US.
    Knowing I bough it in my country, so it was bought on the Marketplace of my country, is it the laws of my country ( France ) that applies, or the American laws that applies, considering Microsoft is an american society ? I definitely have no idea on that
    one.
    That's why I'll need to contact the support to get as much informations as I can, and most importantly, try to solve that issue.

    Also, I've already contacted 2K about this ( considering they are the ones who released the game, and the ones who decided to remove their game from the marketplace ) .
    They answered me that even if it's one of their game, it's Microsoft's Marketplace that handles stuff like that.
    So there was nothing 2K could do about that. Good to know, at least now I know only Microsoft can solve the issue, 2K can't.
    So yeah, I'll definitly need to contact the Xbox Support. I won't have the time to do it tomorrow as I have a lot of things to do, so I'll contact them in 2 days. I'll let you guys know what they said, just in case it could help someone in the future.
  4. WPAK Win User

    I can no longer download WWE 2K17 on Xbox One

    Hi there,

    as alternate option, you might be able to install the game via disc, so if a friend of you owns the game on disc, you could try installing it via Disc, and since you own it you should be able to start it without the disc present.

    Regarding the question that you no longer can download the game, for such question it might be best to contact local Xbox Support via Phone or Chat at
    http://support.xbox.com/contact-us

    They should be able to take a more in depth look in to the matter.

    let us know the results
  5. CorgiEtang100 Win User

    I can no longer download WWE 2K17 on Xbox One

    Wow, that worked. ( Well, at least the download has started on my Xbox, hope it will get to the end, already 8Gb out of almost 47 are installed, so I guess it should be fine ) . Thanks for the help.

    I had to scroll for sooooooo long to find it though, but it was worth it. They should add a " Research " bar in the Purchase/Download History so we don't need to scroll for 10minutes like that. But hey, at least I could start the download from there.

    A bit weird that the game doesn't appear in the " Ready To Install " list on my console though, I'll contact the support to ask them why. But at least, I could start the download of the game ( and every DLCs ) on my console from here, so that's the most
    important thing.

    Once the download will be over, I'll try playing it to see if the DLCs works fine, and see if the CAWs are still there too. And then I'll delete it again, to see if it fixes that bug, and put the game back in the " Ready To Install " list as it should be.
    Now that I know I'll be able to download the game from the website, I know that I won't lose the game anyway, so I need to try it cause I'm curious to see if it will be back in the " Ready To Install " list or not. I sure hope so, cause it's a lot easier (
    and quicker ) to install it directly from that list, but as long as I have a way of downloading it, that's all that really matters in the end.

    Thanks again, that really helped a lot.
  6. KiNGG STiCkY Win User

    I can no longer download WWE 2K17 on Xbox One

Thema:

I can no longer download WWE 2K17 on Xbox One

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