I can no longer comment, like, and share videos on the Xbox One

For the past 3 or 4 weeks I haven't been allowed to comment, like, and share on any video game clip whether It's mine or my friends. I get an error that says "Can't send right now. Tap to try again". This feature is also broken when I attempt to use it on
the Xbox One smartglass app. However, when we log into the other account on the same Xbox One it allows us comment, like, and share videos.

What can I do to fix this issue? Seems like the problem is never going to go away.

:)

 

I can no longer like, comment and share posts on the activity feed

Hey, Real! Sorry to see you are still experiencing this. To make sure everyone is posting in the same place for this, please post up in this thread for further assistance.
Thanks for understanding!

 

I can no longer like, comment and share posts on the activity feed

For a few weeks now I'm not able to like, comment, and share posts on the activity feed. I can create new posts and delete them, but I can't like, comment, and share them nor any other posts on the activity feed. Either the action doesn't occur or I get
an error message saying that "I can't perform the action right now" so "try again later". If I sign in to another account on the same console I'm able to like, comment, and share on the activity feed, but this is my primary account and the one I use the most.

Around the same time I noticed that the same activity alerts I viewed or cleared, would reappear in my notifications as new alerts. I get the "new" alerts from my Xbox One, Xbox Smartglass, Windows 10 Xbox app, and Xbox.com, so it's not a hardware problem
rather an account problem.

I've tried hard resetting and power cycling my console, removing my account and adding it again, then even factory resetting my console, but still no luck. I've checked my privacy settings and the only settings that are blocked by default are exercise info,
live TV and on-demand video history, and voice data collection.

I've posted my problem in the Xbox Early Access forums. I've reported the problem via Xbox Preview Dashboard app on Xbox One. I've contacted XboxSupport on Twitter. The problem still exists! After chatting with a few other Xbox members who had the same
issue, they mentioned that the problem randomly fixed itself whether it was hours or months after reporting it. I'm hoping it won't take as long! Lots of good games are releasing and it sucks not being able to socialize with groups of friends on the activity
feed!

 

No one from Microsoft is going to help me resolve my issue? Or at least tell me you're working on it? An update would be nice. I feel like this feature is never going to get fixed.

 

Out of curiosity, did this issue ever get resolved?

 

Hey there NFNM!

If continuing to run into this issue, please go ahead and create a new thread. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!