I can mor buy add Money to my son count

Hey BassHoney934429! Are you having the same issue on the console and Xbox.com? If so, you will need to contact support

here. Thanks!

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Hi Isaac! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your purchase on your son's account.

Based on the error message you provided, kindly try to perform the following workarounds according to Microsoft Agent | Moderator Mae Sev: https://answers.microsoft.com/en-us...n,different one to see if the issue persists.

"Check if your payment method is up to date and has sufficient funds. You can do this by signing in to your Microsoft account and going to the Payment & billing section. From there, you can view and update your payment options.

If your payment method is up to date and has sufficient funds, you can try the following steps to resolve the issue:

(Please skip the parts if you have done them already.)

1. Clear your browser cache and cookies. This can help resolve any temporary issues with your browser that may be causing the payment processing error.

2. Try using a different payment method. If you have multiple payment options saved to your account, try using a different one to see if the issue persists.

3. Log out and log in again. If you are able to open MS Store, open MS Store> Click on your profile picture on to right and sign out. Then sign in again.

4. Check your funds and re-establish a payment method. Make sure that it has the correct account or credit number, CVV number, name, billing address, and expiration date on the payment options page.

If the issue still persists, kindly reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate this case and possibly fix the issue. You may contact them using the link below:

https://support.xbox.com/en-US/contact-us/"

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

[quote user="Stanng243"]

Or Cross-buy. I would get Max Curse of the Brotherhood for the 360 if I knew I could play it when I got my Xbox One. As it is, I'm content to wait. Cross-buy would see me invest more time and money into my 360.

[/quote]
That whould be nice! But i will spend mor time and money on my 360 anyway.^^ Got so many unfinished 360 games here.

Hi Ezra,

Thanks for your answer, i asked the refund.

But after, how can i refund my money from the microsoft account.

I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

Because my son is very disappointed

Hi Tara,

I understand your having difficulty with adding funds to your sons account currently there is a issue with purchasing and buying content at the moment please refer to this linked article

https://support.xbox.com/en-US/xbox-live-status

Thank you

Alec