I can log in on my PC but on my Xbox 360 it says the email is incorrect 8015d002

I have tried everything I could find but nothing works. I've used this account loads. I've tested the connection to Xbox live and it is good.

:)

 

Xbox live

Hello I can't not log into my Xbox live on my Xbox, but I can sign in on my iPad. It is saying on my Xbox password or email incorrect and giving me code 8015D002 please help me

 

Can't access my profile on box

so, i cannot log into my profile on my console. it says my password is incorrect. so, following some other posts, i deleted my profile and cleared my cache. now, when i try to download my profile, it still says my password is incorrect. i can log on to my
account on a pc just fine. any ideas?

 

Hey slopy7912! Do you have 2 step verification on at all? Additionally, check out

these troubleshooting steps and see if they help resolve your issue. Post back and let me!

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Xbox Forums Staff

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