I can hear my Xbox One working through the TV but can't see anything one screen!!!! Please ...

PR0V0CAT3UR · Apr 7, 2014

Last night I came home from school because I came down with the flu, I was able to play last night at school but when I hooked my xbox up in my room this morning, the screen stays black (no startup screen or anything), but I can still hear the menu sounds
playing through the TV. I tried doing a hard reset multiple times, unplugged everything and plugged back in, and tried different HDMI ports on my TV and nothing works. Sometimes the TV doesn't even recognize that anything is plugged into the HDMI port and
stays at "NO SIGNAL." Not sure what else to try and I'm sitting around doing nothing without my Xbox, someone please help???

:)

Rich Cashster · Apr 7, 2014

xbox one works great, but I can't see anything anymore!

Everything was working fine last night. I go to bed and awake to find that the xbox turns on and I can hear the panels working and moving but on the screen its pitch black. I can use my voice recognition to move from one app to another but just cant see
anything!

help please

xXGilsauceXx · Apr 7, 2014

Xbox One Display

My tv is HDMI 1080p and when I put the Xbox one display setting to HDMI I can't see the whole screen. I can see the whole screen when I use DVI but then there is no sound. I need help please

catigerman72 · Apr 7, 2014

Hi, you may be having a HDMI handshake issue, or a mismatched resolution issue. Try the steps in the following link. Specifically, power off xbox by holding power for at least 5 seconds to reset the system. Then turn it back on by holding power and eject
at the same time until you hear the system beep and turn on. This will cause it to boot in 480 resolution but hopefully will give you a picture. Then go to the display setting to set a higher resolution, but I would suggest selecting HDMI instead of AUTO
as this could be what caused the issue.

support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected

catigerman72

Hi, you may be having a HDMI handshake issue, or a mismatched resolution issue. Try the steps in the following link. Specifically, power off xbox by holding power for at least 5 seconds to reset the system. Then turn it back on by holding power and eject
at the same time until you hear the system beep and turn on. This will cause it to boot in 480 resolution but hopefully will give you a picture. Then go to the display setting to set a higher resolution, but I would suggest selecting HDMI instead of AUTO
as this could be what caused the issue.

support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected

ThumbnailBox451

I can't hear anybody through my TB XO One headset, but they can hear me. Game chat is fine, but in party chat it doesn't work. It shows me speaking when I speak, and my friends tell me they can hear me, and if I unplug the headset, I can hear people speaking
through the TV speakers.

The fact that game chat still works proves that it's Microsoft's software, not my headset, adapter, Xbox or controller.

Player526642521

I can't hear anything through mine and Mic doesn't work. I've checked audio settings and can't see anything wrong. please help. The headset is fine.

Mister Cerb

Hey there Blok! Let's see what we can do to get things sorted.

I suggest taking a look at our
Troubleshooting a blank TV or monitor with your Xbox One support article and work through the solutions there to see if you can get the display settings set to your current TV.

Let us know how that goes and we'll be standing by to hear back from you. ^_^

Reefkeeper135

I turn on the console and i can hear it start up. I can use the controller to launch a game and can hear it running but can not see anything. Screen is black and says no HDMI input. This is a new console, new HDMI cable in a different port on my TV. My
PS4 and my Xbox 1S all work fine.

I can hear my Xbox One working through the TV but can't see anything one screen!!!! Please ...