I buy the same thing 2 times by accident how do I get my money back

They are acting like it's an unfortunate accident, except the exact same thing happened last week at the same time during the day. If it's planned we need a warning. I spend too much money for this crap. And the event in my game ends at 1pm and won't happen
again for 2 months.

You would need to speak with the Billing team at Phone Support to discuss your options regarding this.

support.xbox.com/contact-us

Hi there!

Please confirm on your account subscription page here https://account.microsoft.com/services if it's currently active then go to your order history https://account.microsoft.com/billing/orders if you see the recent payment.

You may try to cancel it and see if you could get an automatic refund. If not, you can request manually through this form https://support.xbox.com/forms/request-a-refund

HI There,

I'm sorry for everything that you're going through but we as ambassadors can't really help you in that department other then pointing you in the direction of support.

Link: https://support.xbox.com/en-CA/contact-us#2

Awesome thanks, that’s helpful. On the website, it already says my request was denied as the person behind the support email didn’t really care to further help. I will try contact them personally/request a callback.