I buy some Gift card and put it in the account, but they can't use for buy laptop, how can...

thank you!

I will find when i have enough time

Hey there Ghost,

Sorry to hear you are running into this problem. Now it does state that you should be able to buy "devices, games, software, apps, movies, and more." But it's possible that it is limited to the devices that you are allowed to purchase.

I would advise that you go ahead and reach out to
Microsoft Store Customer Support for further information regarding the purchase you are attempting to make.

I hope this helps.

Hi Ghost,

Thanks for reaching out to us. Would you mind clarifying a bit more on what is occurring? What kind of gift card did you purchase? Also, what are you attempting to purchase? Do you receive any error codes or messages?

Get back to us soon to further assist.

I buy some Microsoft gift card, but I found I can not buy laptop by gift card!

I try to find the shop to refund them, but they refused!

what can i do with these cards......

You can't buy a gift card with funds in your Microsoft account balance. That would be essentially buying a gift card with a gift card. You would need to buy a game or other content in the store and use your account balance as the payment method.