i buy a game way pc but en my Xbox one dont give me the opción to discharge

Yesterday I bought halo reach way PC but when I try to discharge in my Xbox one , don't give me the option to discharge With support told me :

Try to discharge again my profile but don't work

And the other option

Restart with console with fabrics defects but don't work

Any one work and in my profile show me that I have the game and the pay

NOTE: SORRY FOR MY ENGLISH

:)

 

Compre microsoft points por internet y no me aparecen, solo me cobraron. [Translation: Buy microsoft points online and not they appear to me, I just took.]

Hace 20 minutos aproximadamente compre con la tarjeta de credito 2000 microsoft points, la principio si me aparecian, trate de comprar algo desde el bazar y si me aparecen mis puntos comprados, le doy en comprar y me dice que hay un problema, que escoja
otra opcion o que cambie mi opcion de pago, peor para que quiero cambiar mi opcion de pago si acabo de comprar puntos. Me meti a mi cuenta desde aqui y mis microsoft points aparecen en cero.

[Translation: Approximately 20
minutes ago buy
with credit card
2000 microsoft points,
the beginning if
I appeared,
try to buy something
from the Bazaar
and if my
purchased points appear to
me, I give
in to buy and
it tells me that
there is a problem,
to choose another
option or changing
my payment option,
worse so I
want to change my
payment option if
I just buy
points. I
went to my
account from here
and my microsoft
points appear in
zero.]

 

Forza Horizon 3 Play Anywhere

I bought Forza Horizon prerelease on disk and played it on my Xbox One and i love this game.

Now i bought a gaming Pc and now i wanted to play Forza Horzion 3 on my Pc, but i don't know how. So i researcht and found out, that when you buy Forza Horzion 3 on disk, you dont have the Xbox Play anywhere, which doesnt made sense to me. Now i must buy
the game again to play it on Pc, because i dont know you dont have Xbox Play anywhere with the disk version.

Can i become the Version for the Pc too or must i buy it again?

Sorry for bad english