I brought a Xbox that i didn't even know was banned

Xbox need to do something about this banned thing it's unbelievable like i can't even get access to online they need to figure out a return process or something this is bs

:)

 

I got banned and I didn't even do anything

The support forums are for Tech Support. The only possible way to get your suspension/ban reversed is to request a case review from the Enforcement Team.

Xbox Enforcement | How Do I

 

I got banned and I didn't even do anything

I got banned when someone else got on my account and sent my friend a message and them being who they are they report anything and everything that we send to each other and I got banned and I didn't even send the message thst was on there. I recently lost
my phone so maybe someone got into my smart glass app but I believe this is unjustified

And should be resolved if possible thank you

 

You need to return the console from where you purchased it since the console was ban. Console bans are permanent bans and the seller should take it back since it not an operational product

 

Can I still be banned if I purchased an Xbox console second-hand?

Yes. The warranty on a second-hand Xbox console is void, and the purchaser assumes the risk for any previous modifications or unauthorized activity. Even if the console’s ownership has changed, the console may still be subject to
a ban. If you purchase a console that has been previously banned you will not be able to connect to Xbox Live, and the ban will not be lifted as a result of the change in ownership. We recommend customers who believe they have not committed actions on the
service to warrant a ban to contact previous owners or users of the console.

Xbox Enforcement | How Do I