I bought xbox live membership but been charged twice. How do i get a refund?

Discus and support I bought xbox live membership but been charged twice. How do i get a refund? in XBoX on Consoles to solve the problem; On my Billing and Account Management website are 2 subscription and I dont know how I can cancel one of them. I got charged twice ( December 20, 2016)... Discussion in 'XBoX on Consoles' started by ChunkyJankie, Jan 9, 2017.

  1. ChunkyJankie
    ChunkyJankie Guest

    I bought xbox live membership but been charged twice. How do i get a refund?


    On my Billing and Account Management website are 2 subscription and I dont know how I can cancel one of them. I got charged twice ( December 20, 2016) for 29.00PLN (about 6.62EUR now) Maybe its some way connected with account region? I changed region from
    UK to PL (Poland) since it's the country where I live. I would be grateful for any advices.

    :)
     
    ChunkyJankie, Jan 9, 2017
    #1
  2. refund

    how do i get a refund from xbox? I was charged twice for xbox live membership and i'd like to have a refund. how can i contact them?
     
    UnkinkingFall66, Jan 9, 2017
    #2
  3. pjlelec1
    pjlelec1 Guest
    charged twice for xbox live

    hi

    i have been charged twice for xbox live so instead of £40 its £80

    how do i get a refund for this.

    cheers Paul
     
    pjlelec1, Jan 9, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    I bought xbox live membership but been charged twice. How do i get a refund?

    Hey there ChunkyJankie.

    For billing trouble such as being double charged, you'll want to reach out to
    Phone/Chat support
    . They'll be able to best help you out there. Thanks for your patience!
     
    Mister Maka, Jan 10, 2017
    #4
  5. Mister Maka Win User

    I bought xbox live membership but been charged twice. How do i get a refund?

    Hey there ChunkyJankie.

    For billing trouble such as being double charged, you'll want to reach out to
    Phone/Chat support
    . They'll be able to best help you out there. Thanks for your patience!
  6. Xx fireflyz xX Win User

    I spent $40.00 worth of microsoft points on cod points and was charged for them but did not receive the cod points.

    I bought cod season pass and it charged me twice and still 2 get refund
  7. kyle_m4496 Win User

    Bought item twice on Xbox how do I get refunded?

  8. Bunble Bee XL Win User

    Applying update issue

    ok tell me this how do i get a refund they make my xbox useless and unable to use there service but have they nerve to charge me for a gold membership renewl today!
  9. Gerardo CG Win User

    How do I get a refund for a game that i got charged for twice?

    Hi there Gabe, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    In this case, you can request a refund for the duplicated charge through the following link:

    https://support.xbox.com/forms/request-a-refund

    You should choose "Billing Error" as the reason and then "Duplicate charge for the same item."

    Make sure to provide all the details in the text box that will appear, so the refund team can better understand the issue you are facing.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
Thema:

I bought xbox live membership but been charged twice. How do i get a refund?

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