I bought Xbox Live but it still says that I have Free.

Discus and support I bought Xbox Live but it still says that I have Free. in XBoX on Consoles to solve the problem; I bought Xbox Live Gold for one month on 9/27/14. It is now 10/1/14 and it still says Free and not Gold. In the dashboard it says Go Gold and get Gold... Discussion in 'XBoX on Consoles' started by KamenReeves, Oct 2, 2014.

  1. KamenReeves
    KamenReeves Guest

    I bought Xbox Live but it still says that I have Free.


    I bought Xbox Live Gold for one month on 9/27/14. It is now 10/1/14 and it still says Free and not Gold. In the dashboard it says Go Gold and get Gold for free games. But I already purchased it 4 days ago. I did buy it online so I understand that it
    would take some time to transfer to the console. But I didn't think it would take this long. My account online says I have Xbox Live Gold and it shows me that I did indeed purchase it for $9.99. I've done the network tests a bunch of times to speed things
    up. But every time I do it, nothing changes. I signed in and out. Nothing. I unplugged the Xbox for 30 seconds, nothing. I don't know what else to do. Please help?

    :)
     
    KamenReeves, Oct 2, 2014
    #1
  2. nialldowney
    nialldowney Guest
    Just bought GOLD but it still says that I am Free

    I am assuming the 14 days of gold is a free trial as microsoft do not sell 14 day gold memberships.. Free trials do not give you access to all the gold features. This is meant to be used to test the xbox live features. If you want access to gold exclusive
    demos and access apps that require gold membership you will need to purchase a proper gold membership.
     
    nialldowney, Oct 2, 2014
    #2
  3. taidara
    taidara Guest
    Just bought GOLD but it still says that I am Free

    Hey there lolo!

    Normally it could take an hour or more for the servers to confirm your membership. You could try speed up this process by download your Xbox profile as follows:

    Press X to sign out of your profile.

    • Press the Xbox Guide button on your controller (large X button in the center of your controller).
    • Select Download Profile.
    • Enter the Microsoft account associated with your Xbox LIVE gamertag.
    • Enter your Microsoft account password.
     
    taidara, Oct 2, 2014
    #3
  4. Smwutches
    Smwutches Guest

    I bought Xbox Live but it still says that I have Free.

    Smwutches, Oct 2, 2014
    #4
  5. on the boards your account is shown as silver, so going to contact Support would be your best Option.
     
    StefanNeubauer, Oct 31, 2018
    #5
  6. Smwutches Win User

    I bought Xbox Live but it still says that I have Free.

  7. StefanNeubauer Win User

    I bought Xbox Live but it still says that I have Free.

    on the boards your account is shown as silver, so going to contact Support would be your best Option.
  8. pokecolemon Win User

    Bought xbox live online, but xbox still says I have a free subscription

    Hey MSR!

    Trial memberships are silver memberships, but you can access certain features like Parties, or multiplayer. It still counts you as a free member.

    Hope this helps, Cole.
  9. pokecolemon Win User

    Bought xbox live online, but xbox still says I have a free subscription

    Hey again!

    Sorry for the late reply, I have been busy the past few days. But by the looks of it, your gold now! :) Have fun, let me know if it still says that!
  10. msr923 Win User

    Bought xbox live online, but xbox still says I have a free subscription

    No I meant I bought a gold one month, sorry for the misunderstanding
Thema:

I bought Xbox Live but it still says that I have Free.

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