I bought vc a while back and I was wondering if I could get a refund since I never used it...

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help in getting a refund.

Let me provide you a direct link for you to request this immediately. Your request will go directly to the refund team as they are the one who will process a refund back to your account.

Make sure to get the order number first on https://account.microsoft.com/billing/orders/

Then go here:

http://xbox.com/refunds

If you do not see the order from the list, do this:

Choose the option "Why don't I see the purchase in my list?" then "I don't see the purchase"



Choose the last option "none of the above apply, I still can't find my order" then "request a refund"

After you submit this form, you’ll receive confirmation and follow-up emails that’ll include instructions on how you can keep track of the status of your request. They will send you a response with the refund decision within 72 hours.

Hi. My name is Brilliant and I am happy to assist you today.

Microsoft acknowledges that sometimes purchases of digital game products don’t go as planned. When that happens, help is available to request a refund.

Refunds are typically issued for requests meeting the following criteria:
Requests are made within 14 days of the purchase date
Requests are for games in which you haven’t accumulated a significant amount of play time

For more details on the above and requesting a refund, kindly visit: https://support.xbox.com/en/help/subscriptions-billing/buy-games-apps/refund-orders

I hope this helps resolve your query.

may I please be refunded . My son bought VC without my permission. He also used all of the VC I got for pre ordering the game, I would like that back too please thank you.

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders shows how you can request a refund for the purchased VC.

The VC that was spent cannot be returned however. That being said if the purchased VC has been spent at all then a refund for that would likely be declined so hopefully he didnt spend any of that too.

Unfortunately, refunds are only possible on content purchased within the past fourteen (14) days. You can learn more about digital content refunds

on this page.

Since it was bought a couple of years ago it would be well outside of the refund period. You would have to repurchase the content on your account.