I bought vbucks and they aren’t showing up

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that the v-bucks were successfully purchased under the correct account. Kindly follow the steps below:

Go to Profile & system > Settings > Account > Payment & billing > Order History.

Please check if it's showing there and if it's stated as "completed". Once confirmed, for cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If vbucks don’t show up force quit and open the game again they should be added if they aren’t then send a support ticket to epic and they will try and fix it

If vbucks don’t show up force quit and open the game again they should be added if they aren’t then send a support ticket to epic and they will try and fix it

I had this issue befor the vbucks sit on what console u buy it on the vbucks from the battle pass will show on all but any bought useing real money will only show on the thing you bought it on.

I bought 20 dollars worth of vbucks and they are not showing up l contacted epic they said I bought the vbucks through the Microsoft account l have to contact Xbox for a refund l bought the item 3 times again and l ran out of refunds now l can’t get a refund at all please help me