I bought VBucks and didnt recieve them

So i got a 25$ giftcard so i went to the vbucks store and bought just 10$ worth of vbucks but i didnt get it but on my microsoft money i didnt have the 25$ i had 15$ but still didnt get vbucks and then it said something about the store being temporarily
disabled how do i get the 10$ worth of vbucks i didnt get back so that the 10 dollars i spent was for something instead of being a scam

thank u for replying christopher but for me it's been a year now and also i play on pc but i have connected my xbox account to epicgames account so i should recieve vbucks but i had purchased vbucks on 3august2020 but i haven't recieved them yet

I bought it more than 2 weeks ago, i wanted to buy xbox gold 3 month subscription with the promotion of the 1000 vbucks, i talked to a xbox representative becouse i had a problem buying it and he bought it there, and now i dont recieve the 1000 vbucks
code

When i bought my vbucks i used a xbox gift card to buy the vbucks the money went through and after that it said purchase pending it was pending for a long time then it shows a purchase error and i cant remember what it said though and when i tried it again
it didnt let me and i tried reloading fortnite back up i tried to buy them again but it didnt let me after 30minutes later i tried it worked but i had $30.28 in my in xbox and then i went back into were u buy the vbucks and when i went on there i had $3.18
left i waited for 2hours and then i didnt get my vbucks.

my question: can i get my money from my gift card back so i can try it back please.

Hello!

Thanks for reaching out to us on the forums with this situation. I understand you purchased V-bucks from the Microsoft store. When you purchase V-bucks from a Microsoft Account the balance of V-bucks gets applied to your Xbox Profile for use on the Xbox
One Version of Fortnite. If you do use the V-bucks to buy whatever skins or gliders or pickaxes you wanted though those items do get applied to your Epic Games account and can be used from the PC as well.

Hope this helps.