I bought v bucks it didn’t give them to me but also charged me 4 other times. Thats $40 I...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Just to clarify, are you playing the game on your Xbox console or Windows PC? Thanks!

Hello, thank you for answering

I did a mistake and bought them for xbox can you refund them or give me the v bucks for pc?

So i dont waste 25e for nothing?

Thanks.

The same thing just happened to me too! Did you receive the v-bucks though? My card was charged, and the same message also popped up for me. I bought 2,800 though, nothing showed up in game, but definitely on my card! (((

Hello Alex Hughes4,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Hello Alex Hughes4,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to get your V-bucks purchase. As a Microsoft customer support agent, I can assist you with this issue.



Firstly, I would recommend checking your Xbox account to see if the V-bucks have been added to your account. If they have not, you can try restarting your console and checking again.



If the V-bucks are still not showing up, you can contact Xbox support directly for assistance. They will be able to investigate the issue and help you get the V-bucks that you paid for.



You can contact Xbox support through their website or by calling their support line. They will require some information from you, such as your account details and the transaction ID for the V-bucks purchase, so be sure to have that information ready when you contact them. To get in touch with our dedicated Xbox Support team, click this link https://support.xbox.com/en-US/contact-us in a new tab or window. Once you're on the page, you'll see options where you can contact them via phone or live chat.



I hope this helps.

YanYannn
Microsoft Community Moderator