I bought V-Bucks and they do not show up

Discus and support I bought V-Bucks and they do not show up in XBoX Games and Apps to solve the problem; I Bought 1,000 V-Bucks on the Microsoft website and they do not show up in my account when I log in using my PC. I contacted customer support and they... Discussion in 'XBoX Games and Apps' started by Mark_Kui, Dec 2, 2020.

  1. Mark_Kui
    Mark_Kui Guest

    I bought V-Bucks and they do not show up


    I Bought 1,000 V-Bucks on the Microsoft website and they do not show up in my account when I log in using my PC. I contacted customer support and they said as long as your Epic games account is under the same account, it should show under any and all platforms
    but that does not seem to be the case.

    Help please

    :)
     
    Mark_Kui, Dec 2, 2020
    #1
  2. kyle_m4496 Win User

    I need to talk to someone

    If you bought V-bucks from the Microsoft Store, they should show up in-game when you load up Fortnite on your Xbox. Do they show in Fortnite?
  3. Joc Holliday Win User

    V-Bucks

    Did you buy the V-bucks on PC version of Fortnite or Xbox?

    If you we logged into Fortnite on PC, you have to wait a few seconds before the V-Bucks show up. The V-bucks transfer from PC to Xbox after you bought them and they were accredited to your Epic account. If they don't show up you need to contact Epic games
    to review your purchase history. If you bought it on Xbox you can do that at account.microsoft.com > payment and billing > purchase history
  4. Njal the Blue Win User

    V-bucks not showing up

    There was a service alert for purchases. I would suggest login in here https://account.microsoft.com and checking your purchase history to see if the transaction went through.

    You could try removing your account on the console. Open guide go to settings tab, select settings>account>remove account (you will need to know your login details) then power cycle the console by pressing and holding the power button, till fully off (usually
    about 10 seconds) wait for 60 seconds, power the console back on and add your account back.
  5. Joran van Gerwen Win User

    V-bucks not showing up

    Epic says i have to contact microsoft
  6. x Sarasaurus x Win User

    V-bucks not showing up

    If you have submitted a request with epic, they should get back to you in the next day or so. I know its frustrating but they should get back to you soon :)
Thema:

I bought V-Bucks and they do not show up

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