I bought the wrong version of a game

Discus and support I bought the wrong version of a game in XBoX Games and Apps to solve the problem; I bought Call of Duty Cold war Standard edition and I was trying to buy the Xbox Series X version is there anything I can do to upgrade?... Discussion in 'XBoX Games and Apps' started by TomG1996, Nov 13, 2020.

  1. TomG1996
    TomG1996 Guest

    I bought the wrong version of a game


    I bought Call of Duty Cold war Standard edition and I was trying to buy the Xbox Series X version is there anything I can do to upgrade?

    :)
     
    TomG1996, Nov 13, 2020
    #1
  2. XBF Zineb F Win User

    I bought the wrong version of a game

    Hello there @TomG1996, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The best option in your situation would be to request a refund on the accidental purchase and then purchase the right version this time.

    To request a refund on the game, please access http://xbox.com/refunds and sign in with the account and then select "Request a refund for a digital purchase" after that,
    manually check the orders for purchase and Choose the reason the most suitable for your request.

    The refund department takes up to 72 hours to respond and the money takes three to 5 business days to go back to the account. I wish you a lovely day, and I hope this helps you out!

    Kind Regards
    Stay safe, and happy gaming!
  3. adamgradwell Win User

    Bought wrong version of game

    Hi. Currently MW remastered isnt available seperately.
  4. DominumStige Win User

    Bought the wrong version of a game

    Hi!

    Go to your purchase history from your profile page and check if it's available to refund.
  5. Ishan8123 Win User

    Bought the wrong version of a game

  6. Toxic Raven Win User

    Bought the wrong version of a game

Thema:

I bought the wrong version of a game

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