I bought the wrong platform

Discus and support I bought the wrong platform in XBoX Games and Apps to solve the problem; Today, on March 27, I bought a DLC of black ops 3 for Xbox 360, but when I read it wrong I realized I had bought it for Xbox One but it was too late... Discussion in 'XBoX Games and Apps' started by XxMatheusXDxX, Mar 27, 2017.

  1. XxMatheusXDxX
    XxMatheusXDxX Guest

    I bought the wrong platform


    Today, on March 27, I bought a DLC of black ops 3 for Xbox 360, but when I read it wrong I realized I had bought it for Xbox One but it was too late (Buy On Site), what do I do?

    :)
     
    XxMatheusXDxX, Mar 27, 2017
    #1
  2. -ChaoticGood-1
    -ChaoticGood-1 Guest
    Anyone else feel like the X1 could use some Japanese style RPGs?

    No, i never liked that genre. If you want jrpgs, you probably bought the wrong platform.
     
    -ChaoticGood-1, Mar 27, 2017
    #2
  3. AlexandreRRC1
    AlexandreRRC1 Guest
    I used code on the wrong platform

    I used the minecraft.net code on windows 10, but I wanted it on xbox one, I did not want to put it on the wrong platform, can you help me?
     
    AlexandreRRC1, Mar 27, 2017
    #3
  4. onyxishere
    onyxishere Guest

    I bought the wrong platform

    Sorry to hear it. What you'll need to do is call phone support to request a refund. Please click this link to get the number for your region. Customer Support
     
    onyxishere, Mar 27, 2017
    #4
  5. onyxishere Win User

    I bought the wrong platform

    Sorry to hear it. What you'll need to do is call phone support to request a refund. Please click this link to get the number for your region. http://bit.ly/2ee23wg
  6. [Farscape] Win User

    Bought a game on the wrong platform

    i dont think sims 4 is available on the microsoft store for windows, you would need to get a refund and purchase from EA Origin or Steam
  7. Smwutches Win User

    bought pack for the wrong platform

    If you haven't redeemed it, you would check with Target to see if they can exchange it.
  8. Khalfan Al Romaithi Win User

    I bought currency in a game and didn't receive it (On Windows Store/Xbox App PC)

    I purchased in-game currency on Microsoft but I bought the game on steam so am I not eligible for a refund?

    since I bought it on the wrong platform
  9. ngocphi Win User

    I gifted dlc for the wrong platform.

    Destiny

    I'm sorry to hear that you gifted the wrong platform for the Destiny Legacy Collection DLC. Unfortunately destiny 2 canr.be bought on pc via xbox games for Windows 10

    You can only buy it via battlenet or steam for pc aa mentioned in the link above

    You would have to refund on the platform you gifted on

    You can only gift the console version on the xbox network
Thema:

I bought the wrong platform

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