I bought the minecraft starter pack but the 700 minecoins don't show up. What is going on?

I just bought the Minecraft Starter Pack and the 700 Minecoins that are supposed to be included simply aren't. I've seen other people have this problem, but there doesn't seem to be a solution. Any ideas?

I have the same issue, I noticed where I downloaded the game it showed what was included in the pack, I clicked onto the minecoins and saw there was a "redeem now" button however above it there was a notice saying "700 minecoins is currently not available"

I'm not sure where there is an issue with the system just now? Hopefully this will be resolved soon.

Yes same problem here I bought "Minecraft for Windows 10 Starter Collection" but wasn't credited with the "700 Minecoins".

Please fix this issue 'Microsoft Administrators' or
e-Mail us a FREE "700 Minecoins" redeemable code.

Yes same problem here I bought "Minecraft for Windows 10 Starter Collection" but wasn't credited with the "700 Minecoins".

Please fix this issue 'Microsoft Administrators' or e-Mail us a FREE "700 Minecoins" redeemable code.

Hello dear Gamer, it's a pleasure to help you today.

My name is Lucas O.

I am a gamer and expert on the XBOX platform.

Yes, it includes only Bedrock edition as a base game, but you also get add-ons and 700 Minecoins to use in the marketplace!

This collection includes the Minecraft base game and the Starter Pack build: Greek Mythology Mash-up, Plastic Texture Pack, Skin Pack 1, and Villains Skin Pack. You also earn 700 Minecoins to use in the in-game Marketplace.

Regards,

Lucas O.

Hello, OakAlmond41. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Were these 700 minecoins from the Minecraft Starter Pack?

Is the order showing as completed on your Microsoft account?

https://account.microsoft.com/billing/orders