I bought the game, but did not see that it was on the Xbox, Help with a refund

Discus and support I bought the game, but did not see that it was on the Xbox, Help with a refund in XBoX Games and Apps to solve the problem; Good afternoon. just bought the game, but did not notice that she was on the Xbox, wanted to buy a game for the PC. I would like to either return the... Discussion in 'XBoX Games and Apps' started by DeathLegion11, Feb 9, 2018.

  1. I bought the game, but did not see that it was on the Xbox, Help with a refund


    Good afternoon. just bought the game, but did not notice that she was on the Xbox, wanted to buy a game for the PC. I would like to either return the money for the game, or, if it is possible to exchange it for a similar PC version

    :)
     
    DeathLegion11, Feb 9, 2018
    #1
  2. GodDarkness
    GodDarkness Guest
    game refund

    Hello!

    I bought a game today, but I regretted having made this purchase, I would like to request a refund, but on the purchase history page I did not have the option to "request a refund", I ask for your help

    waiting for answers,

    Felipe
     
    GodDarkness, Feb 9, 2018
    #2
  3. MvP Chaos
    MvP Chaos Guest
    Help with a refund

    The game I bought keeps on crashing and I bought it digitally and I did all the steps in resolving the problem and it still happens and it’s the only game it does it with and all I want is my refund for my purchase I just had contacted Xbox support but
    they said to post here for help because I’m a preview member. Please help
     
    MvP Chaos, Feb 9, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I bought the game, but did not see that it was on the Xbox, Help with a refund

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Feb 10, 2018
    #4
  5. Hi there,

    Some Xbox games are Play anywhere titles that can be played on both the console or the PC. I would check

    here
    and see if the game you purchase is one of those games.

    Otherwise you will need to reach out to support about your options. No one in the forums can assist with refunds. You can go

    here
    to get contact information for your region.
     
    Mistress Sara, Nov 2, 2018
    #5
  6. Mistress Sara Win User

    I bought the game, but did not see that it was on the Xbox, Help with a refund

    Hi there,

    Some Xbox games are Play anywhere titles that can be played on both the console or the PC. I would check

    here
    and see if the game you purchase is one of those games.

    Otherwise you will need to reach out to support about your options. No one in the forums can assist with refunds. You can go

    here
    to get contact information for your region.
  7. Smwutches Win User

    I bought the game, but did not see that it was on the Xbox, Help with a refund

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. XA JJKILLERs Win User

    Refunding

    I bought a game pass, not knowing it would cancel my xbox live subscriptionthat i also bought today. So, I wasted 25 dollars, and I dont know how to get a xbox live refund... help please , is there a number for me to contact Microsoft?
    Did you buy ultimate or game pass?

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund-HardDeflection
  9. TerryCastonguay Win User

    I bought the wrong edition from Battlefield 2042

    Hey,

    I was on the Xbox one when I bought the battlefield 2042, and did not see a bundle for cross gen.

    Wheb Upgrading so a Series S and after playing it, Isoon realise there was a other bundle.

    Did you have the same issue, and im still waiting on a refund its been more then 72 hours and nothing has changed. And I cant give another refund request on that game.
  10. Bull Run43 Win User

    Dark Souls 2 Compatibility Pack 3 problems

    I called xbox. They told me they are working on the problem 800700E8. Also, I went to Gamestop & Bought the game. I am down loading the Compatibility 3 now. They did refund my money. I hope this helps.
Thema:

I bought the game, but did not see that it was on the Xbox, Help with a refund

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