I bought Sea of thieves feom the xbox store and it says i need to buy gamepass i tried so...

Hi, Jatek. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check first if you have a completed status for the transaction of the game from your account's order history on this link, https://account.microsoft.com/billing/orders.

If it's completed there, please try the steps below to sort out the issue.

Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Sea of Thieves, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Uninstall and reinstall the game.



Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

You're welcome. I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.

Hello! Thank you for trying to help i found out that i need a subscription to be able to play the game!

So if anyone has the same isue maybe this is the problem!

i describe you the problem:

I buy a gamepass to try Sea of Thieves with friends, the gamepass is activated and he's working no problem with it.

But when i go on Xbox store & Windows store and type "Sea of thieves" i can't find it (same for every gamepass game)

sea of thieves, i had it on gamepass and it became corrupted so i bought it online to see if that helps and it still didn’t