I bought robux to xbox but i didn't robux it got error and charged me and i didn't get my...

I just bought 119 euros the payment went through but i didn't get the robux kindly roblox please send me the robux "qwerftmf" and it was at 18:52 yesterday and still didn't get it today

Hi Holly,

Kayece here. An Xbox user, and a gamer like you. Do not worry, I will be here to help and assist you today.

Based on your description, it sounds like you purchased Robux through the Xbox app. Please note that the Robux you bought are specifically for players on the Xbox console. The Robux will be credited to your account when you sign in on the Xbox console.

If you would like to request a refund for your purchase, please refer to the link below and follow the provided guidelines.

https://support.xbox.com/help/subscriptions-bil...

I hope this helps. If you need more assistance, please let me know.

Stay Safe!

I didn't get the robux after i signed into my roblox account on my friend's xbox?

This might happen due to a delay in processing your payment.

Try to remove your profile, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in!

Then, check if you received the Robux!

If the issue persists, you may want to contact the developer for further assistance!

I can't do a refund since I ran out of them due to the yearly refund thing.