I bought Minecraft on the Play Store on my tablet using email A, do I also have to sign...

Discus and support I bought Minecraft on the Play Store on my tablet using email A, do I also have to sign... in XBoX Games and Apps to solve the problem; I bought minecraft a while ago since there was a sale. The account registered on my Play Store at the time was Account A. However, the account I logged... Discussion in 'XBoX Games and Apps' started by Marga Abad, Jun 12, 2025 at 6:32 PM.

  1. Marga Abad
    Marga Abad Guest

    I bought Minecraft on the Play Store on my tablet using email A, do I also have to sign...


    I bought minecraft a while ago since there was a sale. The account registered on my Play Store at the time was Account A. However, the account I logged into the game itself was a different email, Account B, since I already had a Microsoft account linked to it. It was working fine at first. Until a few nights ago when I tried to join my friend's world (which I've successfully joined before), but I couldn't. It just showed an error screen saying, "You need to authenticate to Microsoft services" and after I signed out and then signed back in (with the same account B), it changed to "Sorry, we couldn't validate your login".

    What's the issue here? Is it because the email I'm logging in with isn't the same as the Gmail that I used to buy the game?

    :)
     
  2. Marshmallow 630 Win User

    I can't get out of the Minecraft Windows 10 Beta

    Let me explain. Minecraft was bought in the Microsoft Store using a different account. Then that account signed out and my account signed in. I am 100% certain that I bought the full version of Minecraft Windows 10.

    (EDIT) Also, it's the DEVELOPMENT beta, like the Xbox Insider Hub beta.
  3. Tomm_A Win User

    Forgot the email I used to sign in to minecraft Mojang on tablet

    Hello Talal Ku,

    Greetings!



    Thank you for posting in Microsoft Community.

    Based on the description, you forgot the exact Microsoft account that was used to sign in to play Minecraft. Let us check and see on what we can do to help resolve your concern in a timely manner.

    To help you identify the right account that was used to sign to play Minecraft, you can use Microsoft account sign in helper tool to identify the right account. If this will not help resolve your concern, you can reach our live support channel because they have the advanced tool to check especially that you have remember your gamertag. We will provide you steps on how to reach our live support channel if needed.

    To use our sign in helper tool, see this link: Microsoft Account sign in helper tool



    To reach our live support channel, follow the steps below:

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the lists.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  4. Tomm_A Win User

    Forgot the email I used to sign in to minecraft Mojang on tablet

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]


    Thank you for your understanding.



    Respectfully,

  5. Kate Waters Win User

    Sea Of Thieves doesn't let me log in with a different Microsoft account

    Greetings Rostom, thank you for your reply.

    I'm bought the game and run it on Steam, I have reinstalled the game and repaired it as well, but it keeps doing the same thing. And yes I can play and log in in other Xbox games (Minecraft).

    I have also cleared my temp and the Microsoft store's cache. And the same thing happens. Also I don't even have the deleted email anywhere, in my Microsoft store I have the one I'm using right now to send this message and I'm also using it for Minecraft, but for Sea of Thieves it's just repeating the same thing with the deleted one and it won't let me log in with other Microsoft account..

    Also again thanks for responding!

    I hope we can solve this soon.
  6. Phil Halse Win User

    Stolen Minecraft account, how to get it back

    ARE MINECRAFT ACCOUNTS BEING STOLEN OR IS MICROSOFT STORE COMPROMISED

    Hi , This account has been in use on the same email account for at least 5 years .The Email attached to this account has never changed : I have used this email for 25 years . The Gamer Tag is FallAsteroid497 , as far as I remember this has been in use for several years . I vaguely remember having to reclaim this account about 5 years ago , I can't remember if it was due to Minecraft changes or if the account had been hacked or stolen . I have had to do a new install and have never had an issue in the past . Syears or more . what has Microsoft done to Stuff things up ? XBOX says it is a Windows account that I own , I can sign in to Microsoft store and it recognises the email and the Gamer tag . Xbox also recognises the account details , The last purchase I made was to be able to use this account on My Daughters IPAD . My understanding was the payment I made enabled this account to be used on all mediums , IPAD , Windows , Phones etc . Previously we had only used it on windows and an Android Tablet . This Android Tablet was stolen 18 months ago Nut as I logged the account out and changed the password it should not cause problems 18 months later >

    Managed to get old laptop up and running , it cannot connect Minecraft now either and all details have been removed from Microsoft store . I opened the Minecraft data Files and will attach the client ID here

    f64fea2a-69c7-4d52-9cdf-ae9e97bd874a

    So lets just get it sorted Please . I am sure you can do better than this . Regards Phillip Halse
Thema:

I bought Minecraft on the Play Store on my tablet using email A, do I also have to sign...

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