I bought minecraft java & bedrock, but didnt get bedrock?

Discus and support I bought minecraft java & bedrock, but didnt get bedrock? in XBoX Accessibility to solve the problem; I bought both bedrock & java, yet i didnt get bedrock? im signed into the right account too, its been 2 weeks since i bought both and i still havent... Discussion in 'XBoX Accessibility' started by matt_076, Jan 23, 2025 at 12:12 PM.

  1. matt_076
    matt_076 Guest

    I bought minecraft java & bedrock, but didnt get bedrock?


    I bought both bedrock & java, yet i didnt get bedrock? im signed into the right account too, its been 2 weeks since i bought both and i still havent gotten bedrock, is this normal?

    :)
     
  2. jin hao Win User

    WHY I BOUGHT MINECRAFT JAVA AND BEDROCK EDITION BUNDLE WITH MICROSOFT ACCOUNT CANNOT PLAY BEDROCK EDITION

    YES I JUST BOUGHT.

    YES. WINDOW IS 10

    YES I AM USING SAME ACCOUNT THAT I BOUGHT BUT I CANNOT PLAY BEDROCK EDITION. ON THE BUNDLE TITLE IT SAY MINECRAFT: JAVA AND BEDROCK EDITION BUT WHEN I LOGIN INTO MY MINECRAFT LANCHER I DIDNT SEE BEDROCK EDITION
  3. peachyheart Win User

    The free trial already ends. But it still have the "Free trial" button on the page

  4. jin hao Win User

    WHY I BOUGHT MINECRAFT JAVA AND BEDROCK EDITION BUNDLE WITH MICROSOFT ACCOUNT CANNOT PLAY BEDROCK EDITION

    I VERY MAD IS WHY THE BUNDLE TITLE PUT MINECRAFT JAVA AND BEDROCK EDITION BUT INSIDE THE GAME DIDNT SHOW BEDROCK EDITION. THEN WHAT IS THE MEANING I BUY FOR ???
  5. Karthi9863 Win User

    Minecraft bundle pack not working

    So when I bought Minecraft bundle that says that is comes with minecraft bedrock and java I bought it and I only got bedrock.
    Can someone please help me?
  6. Rodrigo Oliver Win User

    I bought minecraft java & bedrock, but didnt get bedrock?

    Hi Matt_076, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, reset the store and try installing the game again.

    To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

    Then, on the Microsoft Store, type your game name: "Minecraft".

    Load the game page and click on "Install".

    You can also log into the Minecraft website and download the launcher from there.

    https://www.minecraft.net/msaprofile

    In case none of these options work, please, look for the puchase in your Transaction History:

    Sign in to account.microsoft.com.

    Select Payment & billing > Order history.

    Then, copy the order number and contact Xbox Support.

    Please enter this link for web chat: https://support.xbox.com/contact-us

    If you prefer to contact them by phone, use this link: https://support.microsoft.com/help/28808/microsoft-store-contact-support

    You can also request a callback: https://support.microsoft.com/home/contact

    I hope this helps.

    [​IMG]
Thema:

I bought minecraft java & bedrock, but didnt get bedrock?

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