I bought Minecraft but still showing play demo!

Minhaj Balwan · Sep 28, 2022

I bought Minecraft on 4th June 2022 from their official website (minecraft.net).

Also, on the exact same day I bought Xbox game pass that was on sale for $1 for 3 months.

After buying the game pass, I thought why spending money on the game itself when I can play the exact same thing for cheaper price, so I requested for a refund and it got rejected, I don't know why.

So, I thought why selling now. So, I kept it but after 3 months when my game pass expired the launcher is showing play demo.

First, I thought it was just a bug so I logout and sign back in but same results. So, I visited their site and found that there is no Minecraft java in MY GAMES option.

If you are thinking that my refund didn't get cancelled, then you are wrong because I didn't get my money back.

Please help me with this, I don't want to buy the game again.

:)

Francia J.

Hi Minhaj, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that for Minecraft Java purchases, there is no option to check the order history on our Microsoft account which means that you need to reach out to Mojang and make sure that you have the transaction ID as well.

For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate your license for the game. Please sign in to https://account.microsoft.com/billing/orders, from there please check the status of the game, it should be “completed” or “redeemed”. Once confirmed, sign out on Xbox App, Microsoft Store App, and Minecraft launcher then restart the PC before signing back in.

Eletricdrum

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

There's a complete guide in the official Minecraft site about this issue:

https://help.minecraft.net/hc/en-us/articles/44....

Please let us know if your issue persist...

Benjamin Ausbrook

Yeah it shows up and it showed up in my bank too. In the launcher it just says play demo but also it says it wont connect to minecraft services.

Lucas Lauer

The play demo is a known issue with the launcher that can affect some players. But the username showing on the Minecraft website is different than the one you were playing on your Mojang account? Were you playing Minecraft Java or Bedrock?

And do you see your Minecraft purchases on the Minecraft website on this account?

I bought Minecraft but still showing play demo!