I bought Minecraft but it says I need to buy it again

Hi there! This is Virginia O.

I understand that you are experiencing issues playing Minecraft.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, all the successful purchases on the account is saved to your Order history: https://account.microsoft.com>; Order history real time. The game transaction should show up as " Completed "

When checking the game and the license make sure you’re that you are signed in with the same Microsoft account you used to purchase Minecraft.

Once see you the transaction as completed, then you should be able to play the game on that account.

Thank you for your cooperation.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community and we're sorry you're having this issue. Could you tell if Minecraft appears as a purchased game in your purchase history via the link below?

https://account.microsoft.com/billing/orders/

* Thank you in advance for contacting.

I suggest you try the solutions below, please.

Solution 1:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Hi Mateus

I have checked over my purchase history on the link below but I cant see my minecraft purchase. It might be because I could have got it free due to owning the previous Minecraft console edition so it wont appear on my purchase history. However it shows that I have bought multiple things from the Minecraft Marketplace and they appear on the purchase history. I have checked again and Minecraft is still not in my library and shows it needs to be bought.

Thanks for your support and Welcome

Try rebooting the game, and then the console. Could be a temporary glitch if you're using the same account.