I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

Discus and support I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game in XBoX Accessibility to solve the problem; I downloaded minecraft from the Google Play Store's "Family Library," and I played for a while with no Microsoft Account. When I did create one,... Discussion in 'XBoX Accessibility' started by JT_123456789, Nov 7, 2021.

  1. JT_123456789
    JT_123456789 Guest

    I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game


    I downloaded minecraft from the Google Play Store's "Family Library," and I played for a while with no Microsoft Account. When I did create one, however, it still says that I do not own the game on my Microsoft account. But when it redirects me to the play store from the download Minecraft Bedrock for mobile page, it says it is installed! Can you please help me with this?

    Thank you!

    :)
     
    JT_123456789, Nov 7, 2021
    #1
  2. JT_123456789 Win User

    I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

    Oh! Thanks, I did not see it...
  3. L4c3rd4 Win User

    I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

    I see. It's the same account that you purchase from the google play. So, that's odd.

    Did you try to report this to Mojang directly, mate? Since Mojang is the one who support the mobile version of Minecraft.

    https://help.minecraft.net/hc/en-us/requests/new
  4. L4c3rd4 Win User

    I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey JT, how are you today? Hope you're well.

    So, You'rs is original Minecraft or Minecraft Bedrock? Because I looked for the Bedrock edition on google play and didn't find it. :/
  5. L4c3rd4 Win User

    I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

    There's mate. On the option " platform I play on"
  6. JT_123456789 Win User

    I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

    Actually, there is no option for Android...
Thema:

I bought Minecraft: Bedrock, but my Microsoft account says I don't own the game

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