I bought High on life and now it's telling me I need to buy it again

Hi, James. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please log in to your account at this link, https://account.microsoft.com/billing/orders

Look for the transaction you made for the game there. The status should be completed there.

If it's completed, please do the steps below to sort out the issue.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select High on Life, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Try to uninstall and reinstall the game.



Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

It may mean you're using the incorrect Microsoft account or the migration isn't successful.

First, kindly try signing in to Mojang website using your previous Mojang account to check: https://www.minecraft.net/en-us/profile

Once confirmed that it is already migrated, please sign out on your Minecraft launcher and then restart your PC before signing back in.

For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/44...

I figured out what went wrong before seeing this. On the website, I skipped making an Xbox gamertag, not realizing that it'd just cancel the whole migration. AKA, I made a new Microsoft account without actually migrating. It's fixed now, but thanks for putting time aside to help!

Gold/Core isn't needed for PC though.

Hey there, Gregory Alvarez

Welcome to the Microsoft Community.

Please can you sign into your Microsoft account and view your subscriptions here: Microsoft account | Services & subscriptions

Please can you tell me if you see your Xbox Gold subscription listed on your account?

Xbox Live gold has been changed to Xbox Game Pass Core. More information can be found here: Xbox Live Gold | Xbox

This service is $10 a month (well $9.99) but tax is on top of this charge too. Did you purchase Xbox Gold through the XBox website or through some third party retailer/company?

Nathan