I bought gold but nothing is happening

You're welcome my friend. Anything you need, I'll be right here.

Cheers. And happy holidays for you and your family.

Thanks, mate, appreciate it.

Hey Vinicius!

Thank you so much man! Yeah I’ll wait and see. Thank you again!

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Adaltix, how are you today? Hope you're well.

When an error occurs when processing the purchase, usually, indeed, we are charged, but we are automatically refunded after a few hours, no worries. This happened to me to a few times before. Wait for a couple of hours. If nothing happens after 24 hours, the purchase will be in your history by then, in that case, ask for a refund:

First you will have to check the order number on your history:

https://account.microsoft.com/billing/orders/

Then, you will need to complete this form below for a refund.

There you just have to follow all the requirements requested in filling it out, and then wait for an email with the refund response.

This can take up to 72 hours.

https://support.xbox.com/en-US/forms/request-a-...

Thanks man! You too. Have a happy holidays!