I bought gold but it says I haven't

Discus and support I bought gold but it says I haven't in XBoX on Consoles to solve the problem; so I bought gold for 12 months in June about 2 months later I was unable to download games with gold but I was still able to play online. Only today it... Discussion in 'XBoX on Consoles' started by StruckTeacher94, Sep 26, 2017.

  1. StruckTeacher94
    StruckTeacher94 Guest

    I bought gold but it says I haven't


    so I bought gold for 12 months in June about 2 months later I was unable to download games with gold but I was still able to play online. Only today it says that I have to buy gold and can't play online. I'm not sure what's going on but I hope it can be
    fixed

    :)
     
    StruckTeacher94, Sep 26, 2017
    #1
  2. InfernoWolfNLD
    InfernoWolfNLD Guest
    I bought gold but says i dont have it?

    G'day zombie0360!

    This thread is a bit old. Could you please create a new thread explaining your issue in full detail. Doing so will make it easier for everyone to help you.

    Thank you!
     
    InfernoWolfNLD, Sep 26, 2017
    #2
  3. Tgeekster
    Tgeekster Guest
    I bought gold but says i dont have it?

    Hi SoloxsT,



    Can you try and run an Xbox LIVE Connection test on your console. This should update your account. Let us know if the problem continues



    To do this, press the Guide button on your controller, go to
    Settings, and select System Settings. Select Network Settings, select
    Wired Network or your wireless network name (if you are prompted to do so), and then select
    Test Xbox LIVE Connection.
     
    Tgeekster, Sep 26, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    I bought gold but it says I haven't

    Hey StruckTeacher94! For assistance with billing and subscriptions contact support

    here    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Sep 27, 2017
    #4
  5. Mister Cizl Win User

    I bought gold but it says I haven't

    Hey StruckTeacher94! For assistance with billing and subscriptions contact support

    here    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Francia J. Win User

    Minecraft saying I haven't bought it.

    Hi Sarah, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    We need to locate the order transaction for the game by signing in to https://account.microsoft.com/billing/orders. Kindly check the game from there and make sure that the status is "completed".

    Also, if it's not showing up from there kindly check all Microsoft accounts that you own.

    By the way, are you on Xbox or PC?
  7. Francia J. Win User

    The Launcher Says I Haven't Bought Minecraft

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    There are the necessary steps that we need to perform if in case we were asked to re-purchase Minecraft Java Edition after migrating:

    1. Please double-check you are logging in to the same Microsoft account you used to migrate your Mojang account.

    2. Make sure you are not logging in with your Mojang account. Migrated accounts will only be able to log in with your Microsoft account.

    Once confirmed, kindly sign out then restart your PC before signing back in.
  8. HomegrownSilky Win User

    Purchased a preordered movie but it says I haven't bought it

    Sony moved the release date for the film. It will be available March 22nd.


    [​IMG]
  9. ewareness Win User

    Purchased a preordered movie but it says I haven't bought it

    Sigue sin funcionar
Thema:

I bought gold but it says I haven't

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